MICHELLE KING
COLD BROOK,Canada
Summary
Adaptable professional with a proven ability to thrive in dynamic environments. Demonstrates strong skills in customer service, multitasking, and time management, ensuring positive and memorable experiences for clients. Committed to continuous learning and effectively applying new knowledge to drive success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Fleet Manager
Eassons Transportation Group
Coldbrook, Canada
07.2024 - Current
- Directed dispatch activities for team of 25-30 drivers.
- Monitored and managed personnel tasks during day-to-day logistics activities.
- Managed detailed driver profiles effectively.
- Monitored validity of drivers' licenses, ensured training requirements met, adhered to safety guidelines.
- Familiarity with various software applications.
- Enhanced fleet efficiency through strategic implementation of location monitoring technologies.
- Organized proactive servicing routines for optimal equipment performance.
- Compiled weekly summaries of key performance indicators for senior management.
Bartender
CFMWS - Borden Hall Mess
Aldershot, Canada
07.2020 - Current
- Handled cash efficiently.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Claims Coordinator
Eassons Transportation Group
Coldbrook, Canada
10.2022 - 07.2024
- Proficient with pertinent computer applications.
- Conducted thorough reviews of cargo incident reports.
- Recorded incidents involving cargo to ensure accountability.
- Facilitated freight incident resolution through customer and staff coordination.
- Produce a variety of documents and detailed reports.
Administrative / Accounts Payable Clerk
Merks Farms Ltd
Avonport, Canada
04.2022 - 10.2022
- Proficient in utilizing Sage 50 accounting software.
- Reconciled payments across diverse businesses.
- Ensured accuracy of invoices prior to payment processing.
- Prepare electronic transfers and payments
- Prepare and perform check runs
- Maintain vendor files
- Correspond with vendors and respond to inquiries
- Administrative duties as requested (update company transponders list, update fleet registrations, create a fleet database, collect information required to obtain Drivers’ Abstracts for NS and NB Drivers, and required farm staff)
Store Associate
CMFWS - CANEX
Aldershot, Canada
07.2020 - 01.2022
- Supreme Customer Service provided to CAF Community from Aldershot/Greenwood Base
- Strong commitment to serve those who serve
- Managed inventory operations efficiently.
- Loss prevention
- Coached and guided new recruits to achieve team objectives.
HR Coop Student
Atlantic Poultry Inc.
Port Williams, Canada
04.2021 - 07.2021
- Supporting the recruitment process for the Atlantic operations - NB, NS and NL
- Aid in the new hire process
- Improved and/or updated employee policy manual, Return- to- work program, and developed an employee referral program
Recruiter
HGS Canada
Dartmouth, Canada
02.2017 - 02.2019
- Earlier experience as a Technical Support Agent (Kentville, NS) and as a Customer Relations Associate then promoted to Recruiter in July 2018 (Dartmouth, NS)
- Developed relationships with employment agencies, and other recruitment sources
- Sourced candidates through Applicant Tracking Systems (ATS), social media, job fairs, and hosted events
- Evaluated Resumes, and applicant information
- Coordinated and conducted interviews
- Collected data, and submitted criminal record check to third party processing for determinations
- Maintained candidate records/ Reporting weekly stats
Financial Consultant
Investors Group Financial Services Inc
New Minas, Canada
09.2014 - 12.2016
- Business Planning and Budgeting
- Organized and hosted events, trade shows, and participated in community events
- Observed ambitious standards of ethics in all transactions with clients: data collection, reports, personal and financial data handling
- Developed client relationships, coordinated, and presented portfolio reviews
- Assisted clients with application process for financial products such as mortgages, lines of credit, basic banking, credit card, mutual funds, and insurance products
Entrepreneur (Master Stylist, Master Colorist, and Nail Technician)
Various Salons in the Annapolis Valley
06.1995 - 01.2014
- Implemented HR policies, Health and Safety and Regulatory Policies, salaries, wages, and commission structured pay for d’TANgles Hair Nail and Tanning Spa 1999-2004 (15 employees)
- Trained, Mentored, and Motivated 15 employees, and numerous aspiring hairstylists
- Scheduling client appointments, and employee scheduling
- Organized and hosted events, trade shows, and participated in community events
- Observed high standards of ethics in all interactions with clients, coworkers, and employees
- Recruited for clients, and sought opportunities for referrals
- Recruited, and interviewed potential candidates to fill positions: Hairstylists, Massage Therapists, Nail technicians, Receptionists and Estheticians for d’TANgles Hair Nail and Tanning Spa 1999 - 2004
- Payroll (Simply Accounting) 1999-2004
- Marketing and promotional tasks
- Ordering supplies, equipment, and retail products
- Supreme Customer Service
Education
Forklift Certified -
LIFTOW
Dartmouth01.2023
Business Administration Diploma - Management
NOVA SCOTIA COMMUNITY COLLEGE
Kentville, NS01.2021
Business Development Program Two -
IG INSTITUTE
Winnipeg, Manitoba01.2015
Business Development Program One -
IG INSTITUTE
Montreal, Quebec01.2014
Canadian Investment Fund (CIFC) Diploma -
IFSE INSTITUTE
Halifax, NS, Canada01.2014
LLQP (Life License Qualification Course) Diploma -
OLIVER'S LEARNING
Halifax, NS, Canada01.2014
Cosmetology Diploma -
NOVA SCOTIA COMMUNITY COLLEGE
Kentville, NS01.1995
Skills
- Customer service
- Team leadership
- Cash handling
- Inventory management
- Fleet management
- Effective communication
- Problem solving
- Time management
- Customer relationship management
- Scheduling
- MS office suite
- Employee management
Certification
- WHMIS, 01/01/21
- NS OH&S – SAFE1000, 01/01/20
- SMART SERVE EXPIRES 06 01 2029
References
References available upon request.
Timeline
Fleet Manager
Eassons Transportation Group
07.2024 - Current
Claims Coordinator
Eassons Transportation Group
10.2022 - 07.2024
Administrative / Accounts Payable Clerk
Merks Farms Ltd
04.2022 - 10.2022
HR Coop Student
Atlantic Poultry Inc.
04.2021 - 07.2021
Bartender
CFMWS - Borden Hall Mess
07.2020 - Current
Store Associate
CMFWS - CANEX
07.2020 - 01.2022
Recruiter
HGS Canada
02.2017 - 02.2019
Financial Consultant
Investors Group Financial Services Inc
09.2014 - 12.2016
Entrepreneur (Master Stylist, Master Colorist, and Nail Technician)
Various Salons in the Annapolis Valley
06.1995 - 01.2014
Forklift Certified -
LIFTOW
Business Administration Diploma - Management
NOVA SCOTIA COMMUNITY COLLEGE
Business Development Program Two -
IG INSTITUTE
Business Development Program One -
IG INSTITUTE
Canadian Investment Fund (CIFC) Diploma -
IFSE INSTITUTE
LLQP (Life License Qualification Course) Diploma -
OLIVER'S LEARNING
Cosmetology Diploma -
NOVA SCOTIA COMMUNITY COLLEGE
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