Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Kerpan

Kelowna,BC

Summary

Accomplished Manager and Investigator with a proven track record at Thompson Okanagan Football Club and RCMP, respectively. Expert in enhancing team performance and customer satisfaction through effective communication and informed decision-making. Skilled in computing applications and collaborative team guidance, ensuring superior service delivery and operational excellence. Exceptionally hard working and strives daily to ensure the highest quality of service to her community, family and friends.

Overview

25
25
years of professional experience

Work History

Manager

Thompson Okanagan Football Club
06.2021 - 07.2022
  • Directed daily operations for 18 athletes and coaching staff.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for all athletes
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Investigator

RCMP
British Columbia
09.1997 - 04.2022

-Senior Investigator in criminal investigations

-Supervisor- Oversaw daily activities to ensure productivity and superior quality in all investigations

-Senior Training officer- Trained new recruits.

-Forensic Child Interviewer

-Senior Interviewer/Interrogator

-Crime Scene Management

-Enhanced team cohesion through advanced conflict management techniques.

-Threat Assessment trained

-CPED, Crime Prevention Through Environmental Design

-Exhibited outstanding expertise in computing applications.

-Uphold superior standards of physical health.

-Promoted equality across diverse teams.

Education

Police Officer Training - Policing

RCMP Depot
Regina, SK
03.1998

Human Science - Psychology

University of Saskatchewan
Saskatoon, None
04.1996

Skills

  • Collaborative Team Guidance
  • Effective Time Management
  • Informed Decision-Making
  • Proficient in Oral and Written Communication

Languages

English
Full Professional
French
Elementary
Cree
Elementary

Timeline

Manager

Thompson Okanagan Football Club
06.2021 - 07.2022

Investigator

RCMP
09.1997 - 04.2022

Police Officer Training - Policing

RCMP Depot

Human Science - Psychology

University of Saskatchewan
Michelle Kerpan