Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Michelle Kermath

Ajax,ON

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Looking forward to applying my skills to this Road pricing coordinator to enhance my abilities while contributing to company growth.

Overview

33
33
years of professional experience

Work History

Ocean Import Coordinator

DSV
Milton, Ontario
03.2022 - 05.2023
  • Provided updates on arrival time estimates of vessels at destination port based on sailing schedules.
  • Ensured accuracy in all shipping documentation prior to submitting them to customs authorities.
  • Interacted with customers via phone and email regarding the status of their orders.
  • Maintained accurate records pertaining to import and export activities in the company's database system.
  • Identified cost saving opportunities through efficient routing methods and freight consolidation.
  • Handled shipment coordination for products beginning in country of origin and ending at final destination.
  • Prepared and processed import documentation according to customs regulations, laws and procedures.
  • Cleared goods through customs and verified delivery to client destinations.
  • Facilitated communication between company, customers and overseas partners to maintain efficient operations.

Senior Operations Analyst

Agility
Mississauga, Ontario
05.2017 - 02.2022
  • Provided technical support on various systems related to operations processes.
  • Conducted regular audits of operational processes and records in order to identify potential risks or errors.
  • Provided guidance on implementation of technology solutions designed to automate manual tasks and improve overall efficiency.
  • Coordinated with operations departments to ensure seamless integration of new processes across the organization.
  • Monitored performance against established benchmarks and KPIs for each area of operation.
  • Facilitated training operations for new computer systems and operational procedures.
  • Analyzed and monitored daily operations vs KPI's and helped identify areas of improvement.

Operations Coordinator

Agility / GeoLogistics / LEP
Mississaugua, Ontario
05.1990 - 02.2022
  • Coordinated daily operations activities and assigned tasks to staff members.
  • Ensured compliance with organizational policies, regulations, and standards.
  • Generated reports detailing performance metrics and progress against goals.
  • Maintained accurate records of all operational activities.
  • Conducted training sessions for new employees on operational procedures.
  • Developed strategies for streamlining workflow processes.
  • Provided technical support for internal software applications.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Facilitated team meetings to discuss operational challenges and brainstorm solutions.
  • Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
  • Reviewed monthly financial reports to measure productivity or goal achievement.

Education

Freight Forwarding

CIFFA Academy
Brampton
06-1999

Skills

  • Freight Forwarding
  • Deadline-oriented
  • Transportation Planning
  • Invoicing and Billing
  • Invoice Verification
  • Effective Communication
  • Documentation Review
  • Shipment optimization
  • Problem Resolution

Affiliations

  • I enjoy reading
  • Daily walking

Timeline

Ocean Import Coordinator

DSV
03.2022 - 05.2023

Senior Operations Analyst

Agility
05.2017 - 02.2022

Operations Coordinator

Agility / GeoLogistics / LEP
05.1990 - 02.2022

Freight Forwarding

CIFFA Academy

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Michelle Kermath