Microsoft Teams
Michelle Karmann
Stockton,CA
Summary
Accomplished HR Assistant and Trainer at San Joaquin County Behavioral Health Services, adept in personnel records management and fostering staff education. Excelled in streamlining onboarding processes and enhancing employee orientation efficiency. Demonstrates strong administrative skills and a collaborative spirit, significantly contributing to team and organizational success.
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Human Resources Assistant and Onboarding Trainer
San Joaquin County Behavioral Health Services
04.2016 - 09.2021
- Delivered friendly assistance with new hires throughout the hiring process.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person appointments.
- Processed employee termination paperwork at direction of supervisory staff.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for Administrative Staff.
- Assisted employees registering for benefits programs through in person Onboarding and County online portals.
- Assisted in processing documentation for employee actions such as new hires, grievance resolutions and terminations.
- Responded to employee inquiries regarding benefits and other HR topics.
- Set up orientations and initial training for new employees.
Senior Office Assistant
San Joaquin County Behavioral Health Services
07.2002 - 04.2016
- Prepared and edited documents to produce precise, accurate and professional communication, to clients and staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to Administrative and Clinical staff.
- Created and maintained detailed records of penetration and retention excel spreadsheets, for our 24/7 Psychiatric Health Facility.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases for the Quality and Improvement Control Department for client care.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings with Department of Health Cares Services, State Auditors, Deputy Directors, Clinical Staff and various vendors.
Office Assistant
San Joaquin County Behavioral Health Services
02.1999 - 07.2002
- Answered and managed multi line incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff on special assignments and ad hoc projects.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
High School Diploma -
Madison High School
San Diego, CASkills
- HR policies
- Personnel records maintenance
- Human resources administration
- Personnel records management
- Microsoft office and DocuSign
- Business administration
- Staff education and training
- Office administration
- Team player
- Maintaining files
- Background checks
- New hire orientation
- Mail handling
- Word processing
- Scheduling
- Administrative skills
- Benefits administration
- Employee onboarding
- Administrative assistance
Software
Microsoft Excel
Microsoft Word
PeopleSoft
Timeline
Human Resources Assistant and Onboarding Trainer
San Joaquin County Behavioral Health Services
04.2016 - 09.2021
Senior Office Assistant
San Joaquin County Behavioral Health Services
07.2002 - 04.2016
Office Assistant
San Joaquin County Behavioral Health Services
02.1999 - 07.2002
High School Diploma -
Madison High School
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