Michelle Jorgensen
Fairfield
Summary
Dynamic Dietary Cook with a proven track record at Crestwood Behavioral Health, excelling in food presentation and kitchen organization. Expert in safe food handling and sanitation procedures, I enhanced meal delivery efficiency and fostered teamwork, ensuring high-quality service and patient satisfaction. Committed to optimizing nutrition and minimizing waste through effective inventory management.
Overview
27
27
years of professional experience
Work History
Dietary Cook
Crestwood Behavioral Health
04.2016 - Current
- Prepared nutritious meals adhering to dietary restrictions for diverse patient populations.
- Collaborated with healthcare professionals to ensure accurate meal planning and nutritional guidance.
- Managed inventory of food supplies, minimizing waste through efficient stock rotation practices.
- Led training sessions for new kitchen staff on safety protocols and food preparation techniques.
- Monitored food safety standards and compliance with health regulations to maintain a safe kitchen environment.
- Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
- Streamlined food preparation processes, enhancing overall kitchen productivity and meal delivery times.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
- Followed standard recipes, menus and apportions according to established standards.
- Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
- Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Home Health Aid
Home Instead Senior Care Home
07.2012 - Current
- Provided compassionate personal care and assistance with daily living activities.
- Monitored patient health and reported changes to healthcare professionals.
- Assisted clients with mobility, ensuring safety and comfort during transfers.
- Developed and implemented individualized care plans in collaboration with families.
Sales Assistant Manager
Family Dollar
11.2010 - 06.2012
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained inventory accuracy through regular stock checks and effective organization.
- Operated point-of-sale systems efficiently to process transactions and manage cash flow.
- Collaborated with team members to optimize store layout for improved customer engagement.
- Trained new staff on operational procedures and customer service standards, ensuring consistency.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Owner/Operator
Cordelia Deli
01.1999 - 10.2010
- Managed daily operations, ensuring quality food preparation and customer service.
- Oversaw staff training, enhancing team performance and service efficiency.
- Streamlined inventory management processes to reduce waste and improve stock accuracy.
- Developed marketing strategies that increased local brand visibility and customer engagement.
- Implemented cost-control measures to optimize profitability without compromising quality.
- Cultivated supplier relationships, negotiating favorable terms for high-quality ingredients.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Education
High School Diploma -
Fairfield High
Fairfield, CA06-1983
Skills
- Food presentation
- Plates presentation
- Supply restocking
- Sanitation procedures
- Kitchen organization
- Kitchen sanitation
- Safe food handling
Timeline
Dietary Cook
Crestwood Behavioral Health
04.2016 - Current
Home Health Aid
Home Instead Senior Care Home
07.2012 - Current
Sales Assistant Manager
Family Dollar
11.2010 - 06.2012
Owner/Operator
Cordelia Deli
01.1999 - 10.2010
High School Diploma -
Fairfield High