Michelle Hughes
Guelph
Summary
A highly motivated and dedicated professional with a strong work ethic and a passion for achieving excellence in all tasks. Adept at applying diverse skills to deliver results in any environment, I thrive in dynamic settings and am committed to continuous growth and learning. Known for a proactive approach, strong problem-solving abilities, and an unwavering dedication to contributing positively to team success.
Overview
4
4
years of professional experience
Work History
Store Manager
Thriftys by Blue Notes
01.2024 - 11.2024
- Provide exceptional customer service and assistance to customers, ensuring satisfaction and repeat business
- Manage inventory by receiving and organizing incoming shipments, maintain accurate records and monitoring stock levels
- Conduct daily administrative tasks, including paperwork, cash management and financial reconciliation
- Implement opening and closing procedures to ensure smooth operations and store security
- Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience
- Oversee visual merchandising to optimize product presentation and drive sales.
Assistant Manager/Store Manager
Urban Planet
03.2022 - 01.2024
- Provided exceptional customer service and assistance to patrons, ensuring satisfaction and repeat business
- Managed inventory by receiving and organizing incoming shipments, maintaining accurate records, and monitoring stock levels
- Conducted daily administrative tasks, including paperwork, cash management, and financial reconciliation
- Implemented opening and closing procedures to ensure smooth operations and store security
- Maintained a clean, organized, and visually appealing store environment to enhance the shopping experience.
Key Holder/Sales Associate
Dollarama
10.2020 - 03.2022
- Handled cash transactions and managed customer inquiries, resolving issues promptly and courteously
- Maintained product availability by stocking shelves, rotating merchandise, and conducting inventory checks
- Provided personalized assistance to customers, helping them find products and making informed purchasing decisions
Key Holder/Sales Associate
The Source
05.2021 - 09.2021
- Hobbies
- Assisted with opening and closing procedures, including store setup, cleanup, and security checks
- Welcomed and assisted customers with their electronics needs, providing product information and recommendations
- Promoted sales by highlighting phone, internet, and TV deals to customers, driving revenue growth
- Ensured the store was well-stocked and organized by replenishing inventory and maintaining visual merchandising standards
- Assisted with opening and closing tasks to ensure smooth daily operations and security protocols.
Education
Bachelor of Arts - Community Music
Wilfrid Laurier University
Waterloo, ON05.2024
Ontario Secondary School Diploma -
Innisdale Secondary School
Barrie, ON06.2017
Skills
- Customer Service Excellence
- Retail Sales and Management
- Cash Handling and Cash Register
- Operations
- Team Leadership and Collaboration
- Inventory Management and Replenishment
- Strong Communication and Interpersonal Skills
- Organizational and Time Management Abilities
Languages
English
Full Professional
Awards
- Grade 12 Ontario Scholar, 06/01/17
- Citizenship Award, 06/01/17
- Music Awards, 06/01/17
Hobbies and Interests
- CPA Athlete
- Musician
Timeline
Store Manager
Thriftys by Blue Notes
01.2024 - 11.2024
Assistant Manager/Store Manager
Urban Planet
03.2022 - 01.2024
Key Holder/Sales Associate
The Source
05.2021 - 09.2021
Key Holder/Sales Associate
Dollarama
10.2020 - 03.2022
Bachelor of Arts - Community Music
Wilfrid Laurier University
Ontario Secondary School Diploma -
Innisdale Secondary School
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