Michelle Hibbs
Wroxeter ,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Guest Service Attendant
Riverview park Retirement Home
Listowel, Ontario
06.2025 - Current
- Assisted residents with daily activities and personal care needs.
- Maintained a clean and safe environment for all residents and staff.
- Assisted in training new Guest Service Attendants on proper customer service techniques.
- Communicated effectively with families regarding resident well-being and concerns.
Special Needs School Bus Driver
Newry coach lines
Atwood, Ontario
05.2019 - Current
- Ensured that all students were safely seated before departing for the destination.
- Attended regular meetings with supervisors to discuss performance reviews or new policies and procedures related to school transportation services.
- Completed required paperwork accurately and submitted it promptly according to established guidelines.
Therapeutic Foster Parent
Carpe Diem
Brantford, Ontario
05.2010 - 05.2018
- Assisted in developing transition plans for children leaving foster care into a permanent placement setting.
- Created individualized behavioral plans with goals to meet the needs of each child.
- Participated in meetings with caseworkers, attorneys, psychologists, social workers, teachers, counselors and other professionals as needed to discuss issues related to the child's well-being.
- Maintained detailed records of all interactions with clients including progress notes and incident reports.
- Actively participated in continuing education courses relevant to therapeutic foster parenting practices.
Night Supervisor
Tim Horton
Palmerston, Ontario
03.2016 - 10.2016
- Served as a mentor for junior staff members providing guidance on how to perform tasks correctly.
- Managed cash flow for the department including collecting payments from customers.
- Responded promptly to emergency situations according to established protocols.
- Trained new staff members on safety protocols, operating procedures and customer service techniques.
- Maintained an up-to-date knowledge of store products, services, promotions and pricing structures.
Education
High School Diploma -
Cameron Heights
Kitchener, ON06-1993
Skills
- Special needs transportation
- Child behavior management
- Effective communication
- Customer service
- Time management
- Safety consciousness
Timeline
Guest Service Attendant
Riverview park Retirement Home
06.2025 - Current
Special Needs School Bus Driver
Newry coach lines
05.2019 - Current
Night Supervisor
Tim Horton
03.2016 - 10.2016
Therapeutic Foster Parent
Carpe Diem
05.2010 - 05.2018
High School Diploma -
Cameron Heights