Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Michelle Hatzisavva

Coquitlam,BC

Summary

Demonstrated expertise in financial compliance and customer service excellence, skilled at efficiently managing multiple tasks while ensuring organized documentation.

Overview

26
26
years of professional experience

Work History

Clerk Typist 2 (Finance Admin)

City of New Westminster
New Westminster, British Columbia
11.2023 - Current
  • Sorted and processed incoming mail efficiently to ensure timely distribution.
  • Conducted inventory of mailroom supplies to maintain adequate stock levels.
  • Performed filing tasks to keep documents organized and accessible.
  • Executed data entry for invoices and monthly banking in accounts payable.
  • Prepared files for year-end storage to facilitate future retrieval.
  • Assisted Administrative Assistant with payroll processing and weekly check printing.
  • Monitored and responded to emails promptly to enhance communication flow.
  • Typed and formatted documents accurately using word processing software for professional presentation.

Financial Assistant (A/P Department) - Contract-

BC Financial Services Authority
Vancouver, BC
01.2023 - 09.2023
  • Verified checks and processed direct invoices efficiently.
  • Managed penalty payments to ensure timely compliance.
  • Handled inquiries and maintained organized inbox for general communications.
  • Processed aged invoices to mitigate financial discrepancies.
  • Executed offboarding procedures for departing employees.
  • Reviewed monthly meals and entertainment costs for accuracy and compliance.

Office Assistant

Austin Metal Fabrications
Burnaby, BC
06.2020 - 12.2022
  • Maintained reception area and managed phone inquiries efficiently.
  • Processed customer orders and coordinated pick-ups promptly.
  • Handled accounts receivables and payable tasks accurately.
  • Conducted filing operations to ensure organized documentation.
  • Inputted work orders into system to facilitate workflow.
  • Administered weekly payroll for timely employee compensation.
  • Ordered office supplies to maintain adequate inventory levels.

Medical Office Assistant

Dr Patrick Ma (Retina Specialist)
Vancouver, British Columbia
09.2019 - 06.2020
  • Managed patient interactions and incoming calls to ensure smooth operations.
  • Scheduled appointments efficiently to optimize workflow.
  • Coordinated referrals to streamline patient care processes.
  • Booked lab tests and procedures, enhancing service delivery.
  • Filed medical reports in EMR system for accurate record-keeping.
  • Assisted technicians by diluting patients' eyes prior to exams.

Medical Office Assistant

Metrotown Surgical Centre
Burnaby, BC
10.2018 - 07.2019
  • Managed reception and handling of incoming calls for patient inquiries.
  • Scheduled patient appointments and coordinated bookings at Burnaby Hospital.
  • Processed referrals from general practitioners efficiently.
  • Assisted private cosmetic patients with appointment scheduling and inquiries.
  • Filed medical reports and uploaded doctors' referrals accurately.

Medical Office Assistant

Expert Physio
Burnaby, BC
07.1999 - 10.2018
  • Collected outstanding accounts to maintain financial accuracy.
  • Processed WCB, ICBC, and MSP billings efficiently.
  • Managed general bookkeeping, cash handling, and deposits.
  • Handled reception duties, patient billing, and incoming call management.
  • Scheduled and confirmed patient appointments to optimize clinic flow.
  • Monitored and ordered office supplies to ensure adequate inventory.
  • Prepared clinical records for patient consultations.
  • Filed medical reports accurately to support efficient record-keeping.
  • Staff Scheduling.

Education

Health Care Administration

Capilano University
North Vancouver
05-1998

Skills

  • Data entry and payroll administration
  • Financial compliance
  • Time management and adaptability
  • Independent work
  • Customer service excellence
  • Office equipment operation

Additional Information

Software Skills

Northstar, Kronos Payroll, JD Edwards (oracle), CAS (oracle) Sage Intact, Paydirt Payroll

References

References available upon request.

Timeline

Clerk Typist 2 (Finance Admin)

City of New Westminster
11.2023 - Current

Financial Assistant (A/P Department) - Contract-

BC Financial Services Authority
01.2023 - 09.2023

Office Assistant

Austin Metal Fabrications
06.2020 - 12.2022

Medical Office Assistant

Dr Patrick Ma (Retina Specialist)
09.2019 - 06.2020

Medical Office Assistant

Metrotown Surgical Centre
10.2018 - 07.2019

Medical Office Assistant

Expert Physio
07.1999 - 10.2018

Health Care Administration

Capilano University

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Michelle Hatzisavva