Michelle Greenwood
Blind Bay
Summary
Seeking a position that will best utilize extensive skills, experiences, and high degree of personal commitment.
Knowledgeable manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
2026
2026
years of professional experience
Work History
Consultant
SELF EMPLOYED
2018 - Current
- Analyze client needs to develop tailored consulting solutions.
- Implement process improvements that enhanced operational efficiency for clients.
- Establish strong relationships with clients, fostering trust and collaboration.
- Optimize supply chain operations for clients, reducing costs and improving efficiency through strategic vendor management.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Analyze financial data to identify cost-saving opportunities, advise clients on budget optimization strategies.
- Collect, arrange, and input information into database system.
- Evaluate customer needs and feedback to drive product and service improvements.
- Cultivate positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Process invoices and manage accounts payable to ensure timely payments.
- Reconcile bank statements and maintain accurate financial records.
- Maintain and process invoices, deposits, and money logs.
- Manage accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handle payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitor incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Complete payroll for employees and maintain detailed records of procedures
- Prepare monthly bank reconciliations to ensure accurate representation of company's financial position.
- Reconcile and correct issues with financial records.
- Post daily receipts and payments.
Controller
PERFECT PACKERS INC
04.2014 - 05.2017
- Prepare financial information so that outside accountants can complete tax returns.
- Supervise employees performing financial reporting, accounting, billing, collections, payroll, and budgeting duties.
- Monitor and evaluate the performance of accounting and other financial staff, recommending and implementing personnel actions, such as promotions and dismissals.
- Develop and maintain relationships with banking, insurance, and nonorganizational accounting personnel to facilitate financial activities.
- Analyze the financial details of past, present, and expected operations to identify development opportunities and areas where improvement is needed.
- Receive cash and checks and make deposits.
Salon Owner
SELF EMPLOYED
03.1996 - 06.2014
- Management of six self owned businesses in the tanning industry, including, training, supervision, evaluation, accounting, marketing, advertising and promotions.
- Calculate logistics of storage, distribution and disposal of products. Calculate orders and negotiate terms of delivery.
- Set-up/facilitated several trade shows.
- Preparation of daily, monthly, and year end expense reports.
- Demonstrate cost effective advantages through extensive knowledge of product features and benefits.
- Source and maintain new customer base, introduce additional product lines to established customers as well as new customers.
- Consistently met/exceed goals and targets, successfully cross-sell products/services.
- Monitor/analyze economic climate, marketplace, competitor activity and industry trends.
Controller
GREENWOOD AUTO BODY
1997 - 2011
- Directed financial reporting processes to ensure compliance with industry standards.
- Implemented budget controls, enhancing accuracy in forecasting and resource allocation.
- Streamlined accounts payable and receivable procedures for improved cash flow management.
- Led cross-functional teams in developing strategic financial plans to support organizational goals.
- Oversaw daily operations of collision center, ensuring efficient workflow and quality repairs.
- Established quality control procedures to maintain high standards in vehicle repairs and customer satisfaction.
- Managed scheduling of staff, improving productivity and aligning resources with peak demand periods.
- Fostered strong relationships with insurance companies, enhancing collaboration on claims processing and approvals.
- Maintained safety of all personnel through hands-on management.
- Inspected auto body damage and wrote up repair orders.
- Improved team performance with regular training sessions, performance evaluations, and constructive feedback.
- Worked with customers and insurance companies to obtain payments.
- Conducted thorough vehicle damage assessments for accurate repair estimates and efficient service scheduling.
- Established partnerships with local vendors to secure high-quality parts at competitive prices.
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Maintained employee morale and increased production
- Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Performed PDR when required
Education
Project Management
Fanshawe College
LondonPaintless Dent Repair
Dent King
Huntington Beach, California01-2009
Skills
- Skilled negotiator/closer, well developed marketing, customer service abilities
- Excellent written/verbal/interpersonal skills, able to build strong loyal relationships
- Sound problem solving, decision making and critical/logical thinking skills
- Able to take initiative and demonstrate accountability, proven ability to train/motivate others
- Solid research/investigative/presentation skills, able to set/exceed personal and corporate goals
- Self-reliant/self-motivated, exemplary work ethic, demonstrated entrepreneurial skills
- Work efficiently, both independently or as a member of multi-disciplinary team
- Team leadership & development
- Customer relationship management
- Staff management
Timeline
Controller
PERFECT PACKERS INC
04.2014 - 05.2017
Salon Owner
SELF EMPLOYED
03.1996 - 06.2014
Consultant
SELF EMPLOYED
2018 - Current
Controller
GREENWOOD AUTO BODY
1997 - 2011
Project Management
Fanshawe College
Paintless Dent Repair
Dent King