Michelle Garza
Whittier
Summary
Detail-oriented and client-focused Lease Administration and Real Estate Operations Specialist with extensive experience resolving complex client issues, managing lease data integrity, and leading teams in high-volume environments. Adept at interpreting lease terms, preparing financial reports, and maintaining accurate records. Proven ability to streamline operations, support transitions, and ensure compliance with accounting principles and lease obligation.
Overview
10
10
years of professional experience
Work History
Accounting Associate
Athena Property Management
08.2024 - Current
- Sort, code, and deposit checks.
- Post cash receipts to customer accounts to maintain current and accurate account balances.
- Manage and respond to correspondence and inquiries from tenants.
- Record bank transactions on cashflow and reconcile A/R monthly.
- Review and enter lease abstractions.
- Interpret complex lease data and process rent rolls.
- Process tenant bill backs and tenant adjustments.
Sr. Lease Administration Analyst
Unibail-Rodamco-Westfield
12.2021 - 04.2024
- Solved complex problems through data analysis.
- Ensured tenants are adhering to billing-related terms supported by contract.
- Interpreted leases, conducted billing and collected unpaid balances for assets within designated regions.
- Processed rent rolls and adjustments.
- Onboarded new staff and mentored team.
- Managed accounts receivable portfolio for 2 flagship centers and national accounts.
Accounts Receivable Analyst
Unibail-Rodamco-Westfield
03.2018 - 11.2021
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Analyzed and reconciled tenant accounts.
- Submitted rent roll adjustments and manual bills.
- Reviewed, prepared, and submitted uncollectible accounts to collection agency.
- Assessed and processed late fees to delinquent tenants.
- Collaborated with other departments to resolve tenant dispute/issues.
- Ensured document workflow was complete for leases and amendments.
- Maintained and updated tenant records.
- Host monthly meetings with Operations Team to review tenant accounts.
Accounts Receivable Analyst
Lifescript, Inc.
03.2015 - 12.2017
- Collected on over 400 accounts.
- Coded, entered, reviewed and posted cash receipts.
- Maintained and updated cashflow.
- Reconciled customer accounts and processed adjustments.
- Billed tenants monthly.
- Reconciled credit card and intercompany general ledger accounts monthly.
- Entered daily journal entries.
- Researched customer claims and processed credits/debits.
Education
Associate of Arts - Business
University of Phoenix
Pasadena02-2012
Skills
- Accounting and bookkeeping
- Credit analysis
- Cash flow management
- Payment processing
- Month-end closing
- Bank reconciliation
- Invoice processing
- Accounts receivable management
- Payroll processing
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Accounting Associate
Athena Property Management
08.2024 - Current
Sr. Lease Administration Analyst
Unibail-Rodamco-Westfield
12.2021 - 04.2024
Accounts Receivable Analyst
Unibail-Rodamco-Westfield
03.2018 - 11.2021
Accounts Receivable Analyst
Lifescript, Inc.
03.2015 - 12.2017
Associate of Arts - Business
University of Phoenix
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