Dedicated customer service professional with a proven track record of resolving issues and enhancing customer satisfaction. Known for exceptional communication and teamwork skills, contributing to increased service ratings and client referrals.
Overview
7
7
years of professional experience
Work History
Customer Service
Castanedas Mexican Restaurant
Palm Deaser,CA
08.2024 - Current
Provided exceptional customer service, resolving concerns promptly and professionally.
Increased customer service ratings through personable service.
Provided exceptional customer service to obtain new clients through referrals.
Delivered exceptional customer service, addressing concerns and providing product information.
assisted with drive-thru orders and helped cook finished orders and a neat but fast manner.
Customer Service Representative
The Habit Burger Grill
Palm Desert, CA
04.2019 - 08.2024
Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Processed customer orders accurately, ensuring timely service and satisfaction.
Trained new staff on operational procedures and customer interaction techniques.
Maintained cleanliness and organization of dining area, enhancing customer experience.
Cook
Tack Room Tavern
Indio, CA
09.2023 - 05.2024
Prepared and cooked menu items according to established recipes and quality standards.
Collaborated with kitchen staff to ensure timely service during peak hours.
Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
Monitored cooking times to guarantee consistency in food quality for customer satisfaction.
Education
Associate of Science - Drug And Alcohol Counseling
College of The Desert
Palm Desert, CA
05-2029
High School Diploma -
Indio High School
Indio, CA
05-2005
Skills
Customer service skills
Customer service and communication skills
Fast food customer service
Lead Cook
Drive Thru Associate
Exceptional teamwork skills
Monetary handling
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Customer Service
Castanedas Mexican Restaurant
08.2024 - Current
Cook
Tack Room Tavern
09.2023 - 05.2024
Customer Service Representative
The Habit Burger Grill
04.2019 - 08.2024
Associate of Science - Drug And Alcohol Counseling