Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Galvan

Indio

Summary

Dedicated customer service professional with a proven track record of resolving issues and enhancing customer satisfaction. Known for exceptional communication and teamwork skills, contributing to increased service ratings and client referrals.

Overview

7
7
years of professional experience

Work History

Customer Service

Castanedas Mexican Restaurant
Palm Deaser,CA
08.2024 - Current
  • Provided exceptional customer service, resolving concerns promptly and professionally.
  • Increased customer service ratings through personable service.
  • Provided exceptional customer service to obtain new clients through referrals.
  • Delivered exceptional customer service, addressing concerns and providing product information.
  • assisted with drive-thru orders and helped cook finished orders and a neat but fast manner.

Customer Service Representative

The Habit Burger Grill
Palm Desert, CA
04.2019 - 08.2024
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Processed customer orders accurately, ensuring timely service and satisfaction.
  • Trained new staff on operational procedures and customer interaction techniques.
  • Maintained cleanliness and organization of dining area, enhancing customer experience.

Cook

Tack Room Tavern
Indio, CA
09.2023 - 05.2024
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Collaborated with kitchen staff to ensure timely service during peak hours.
  • Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
  • Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
  • Monitored cooking times to guarantee consistency in food quality for customer satisfaction.

Education

Associate of Science - Drug And Alcohol Counseling

College of The Desert
Palm Desert, CA
05-2029

High School Diploma -

Indio High School
Indio, CA
05-2005

Skills

  • Customer service skills
  • Customer service and communication skills
  • Fast food customer service
  • Lead Cook
  • Drive Thru Associate
  • Exceptional teamwork skills
  • Monetary handling

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Customer Service

Castanedas Mexican Restaurant
08.2024 - Current

Cook

Tack Room Tavern
09.2023 - 05.2024

Customer Service Representative

The Habit Burger Grill
04.2019 - 08.2024

Associate of Science - Drug And Alcohol Counseling

College of The Desert

High School Diploma -

Indio High School
Michelle Galvan