Michelle Galo
San Leandro
Summary
Early-career lifeguard with experience in rescue response, patron support, and daily safety documentation. Recognized for reliability, multitasking, and staying calm under pressure. Committed to following policy, and delivering excellent service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Language
2
2
years of professional experience
Work History
Open Water Lifeguard
East Bay Regional Parks District
Castro Valley, CA
04.2025 - Current
- Responded quickly to distressed swimmers, executing rescues and emergency care with sound judgment.
- Completed incident reports and daily logs, documenting safety concerns, rescues, and operational observations.
- Communicated clearly with park visitors, explaining regulations and promoting safe recreation practices.
- Enhanced visitor satisfaction by offering helpful information regarding local amenities or answering general questions about the area.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Developed customer service abilities through assisting visitors and handling inquiries.
Education
No Degree - Nursing
Chabot College
Hayward, CA06-2030
Skills
- Adaptive decision making
- Team collaboration
- Policy management
- Patron support
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Reliability
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Open Water Lifeguard
East Bay Regional Parks District
04.2025 - Current
No Degree - Nursing
Chabot College