Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle French

Fort Langley,BC

Summary

Dynamic business leader with a proven track record at WatermelonTree Baby&Kids, excelling in customer service and financial management. Spearheaded innovative marketing strategies, enhancing brand visibility and driving customer loyalty. Expert in inventory management and team leadership, consistently optimizing operational efficiency and ensuring compliance with industry regulations.

Overview

20
20
years of professional experience

Work History

Owner/Operator

WatermelonTree Baby&Kids
02.2018 - Current
  • Oversaw daily operations to enhance customer service and improve inventory management efficiency.
  • Formulated innovative marketing strategies to elevate brand awareness.
  • Managed financial transactions, including budgeting and expense tracking for sustainability initiatives.
  • Facilitated training and mentorship programs to enhance team performance and operational efficiency.
  • Executed process improvements to optimize workflows and boost productivity.
  • Cultivated vendor partnerships to ensure procurement of high-quality products at competitive prices.
  • Executed comprehensive market research to identify emerging trends and optimize product offerings.
  • Monitored and enforced compliance with safety regulations and best practices across all operational activities.
  • Oversaw daily business operations to ensure efficiency and productivity.
  • Delivered exceptional customer service by promptly addressing issues and fostering customer loyalty.
  • Oversaw daily operations to enhance efficiency and streamline processes.
  • Addressed customer complaints by gathering essential information to make informed decisions.
  • Cultivated robust partnerships with suppliers to guarantee reliable delivery of goods and services.
  • Oversaw compliance with relevant regulations, ensuring proper documentation and licensing requirements were met.
  • Formulated and executed innovative marketing strategies to enhance brand visibility and expand customer base.
  • Formulated comprehensive business plan processes and procedures to enhance product and service quality.
  • Managed daily operations, ensuring high-quality customer service and satisfaction.
  • Developed and implemented marketing strategies to increase brand awareness and sales.

Production Manager

Pomme Children’s Apparel
01.2018 - Current
  • Executed comprehensive market research to identify emerging trends and optimize product offerings.
  • Oversaw daily business operations to ensure efficiency and productivity.
  • Delivered exceptional customer service by promptly addressing issues and fostering customer loyalty.

Education

Business Owner/Operator 10+ Years

Diploma - Healthcare

Sprott Commuity College
Langley, BC

Skills

Customer service

Languages

English
Professional Working

Timeline

Owner/Operator

WatermelonTree Baby&Kids
02.2018 - Current

Production Manager

Pomme Children’s Apparel
01.2018 - Current

Business Owner/Operator 10+ Years

Diploma - Healthcare

Sprott Commuity College
Michelle French