Michelle Francis
Kenora,ON
Summary
Resource Manager with over 15 years of experience in case management and community outreach. Skilled in leading teams to deliver high-quality child welfare services. Proven track record of ensuring compliance and providing culturally appropriate care. Committed to enhancing community engagement and support mechanisms.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Resource Manager - Niigoni
Anishinaabe Abinoojii Child & Family Services
Kenora
05.2023 - Current
- Oversee case management processes to support vulnerable children and youth within the Treaty #3 area
- Supervisory and team management to ensure effective communication for the coordination of services and employee performance.
- Developing team processes and support mechanisms.
- Program Delivery, Monitoring, and Outreach
Assistant Child in Care Resource Manager
Anishinaabe Abinoojii Family Services
Kenora
11.2018 - 04.2023
- Providing program supervision, support, and professional development to Child Care Workers in a team setting, to ensure the provision of child welfare services in a competent and culturally appropriate way.
- Supervising team members, ensuring accurate and timely completion of case documentation, and providing supervisory endorsement.
- Carries out regular staff evaluations, disciplinary actions, as required. Ensures regular team meetings and participation with community service providers, and identifies training opportunities for staff development.
Family Service Worker
Anishinaabe Abinoojii Family Services
Kenora
07.2002 - 11.2018
- Delivery of assessment and planning services to First Nation families with respect to cultural and traditional practices.
- Conducts ongoing assessment of family functioning by identifying strengths, risks, and the child’s need for protection.
- Provides crisis intervention and support to families in need.
- Prepares all case documentation and recordings to include, but not limited to, risk assessments, case notes, and case dispositions, as well as investigations within required timelines.
Acting Child in Care Resource Manager
Kitapinoonjiiminaanik Family Services
Kenora
08.2014 - 09.2015
- Program oversight for children in care as above.
Education
Social Service Worker Diploma - Social Work
Confederation College
Kenora, ON04-2002
High School Diploma -
St. Thomas Aquinas High School
Kenora, ON06-1990
Skills
- Case management
- Program delivery
- Team supervision
- Crisis intervention
- Family advocacy
- Community outreach
- Child welfare services
- Effective communication
- Cultural competency
- Service coordination
Certification
- I have an extensive list of training certificates and workshops directly relating to the work carried out in child welfare as well as in mental health.
Timeline
Resource Manager - Niigoni
Anishinaabe Abinoojii Child & Family Services
05.2023 - Current
Assistant Child in Care Resource Manager
Anishinaabe Abinoojii Family Services
11.2018 - 04.2023
Acting Child in Care Resource Manager
Kitapinoonjiiminaanik Family Services
08.2014 - 09.2015
Family Service Worker
Anishinaabe Abinoojii Family Services
07.2002 - 11.2018
Social Service Worker Diploma - Social Work
Confederation College
High School Diploma -
St. Thomas Aquinas High School