Summary
Overview
Work History
Education
Skills
Timeline
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MICHELLE FRANCIS

White Plains

Summary

Experienced HR Leader with 15+ years of success in driving people-centric initiatives and operational excellence across diverse industries. Skilled in employee relations, compliance, benefits management, and talent acquisition. Proven ability to oversee HR functions at multiple locations and align strategies with organizational goals. Recognized for streamlining procedures, increasing staff engagement, and fostering diverse workplace cultures through hands on, results driven approach to audits, HRIS enhancements, and transformative efforts in non-profit and corporate sectors.

Overview

16
16
years of professional experience

Work History

Human Resources Manager

Equus Workforce Solutions
12.2019 - Current

Company Overview: Equus Workforce Solutions is a national provider of workforce development services focused on employment readiness and training for underserved populations.


  • Lead HR operations for three program sites, supporting approximately 250 employees and senior management.
  • Manage complex employee relations cases and collaborate with legal counsel for resolutions.
  • Oversee ADA accommodations, FMLA/LOA processing, and OSHA 300 injury log reporting.
  • Deliver compliance and management training on performance expectations, corrective actions, professionalism.
  • Manage full-cycle recruitment including onboarding, background checks, and I-9 verifications.
  • Handle unemployment claims and represent the company during hearings.

Nationwide Talent Acquisition Manager

Mediterranean Shipping Company
01.2017 - 12.2019

Company Overview: MSC is a global leader in transportation and logistics, providing container shipping services across international trade routes.


  • Developed and led nationwide recruiting strategies that strengthened employer branding.
  • Streamlined talent acquisition operations and led full-cycle hiring for various departments.
  • Built collaborative partnerships with department heads.
  • Introduced behavioral interviewing and compliance training.
  • Designed and launched global performance management platform.
  • Tracked recruiting metrics and improved processes via ADP.

Human Resources Manager

ProPhase
01.2014 - 12.2016

Company Overview: ProPhase is a consulting firm specializing in organizational development, human capital strategy, and leadership coaching.


  • Directed full HR operations including benefits, performance management, and compliance.
  • Created employee recognition, intern, and tuition reimbursement programs.
  • Oversaw HRIS and regulatory audits including OSHA and ACA.
  • Led succession planning and staff development initiatives.
  • Resolved ER issues and conducted workplace investigations.

Human Resources Manager

Vanguard Energy Partners
02.2011 - 09.2012

Company Overview: Vanguard Energy Partners is a solar construction firm focused on sustainable energy infrastructure projects.


  • Built HR infrastructure including onboarding, handbook, and HRIS setup.
  • Managed employee relations, FMLA, EEOC compliance, and recruiting.
  • Trained managers on HR policies and recognition programs.
  • Handled benefit selection and vendor negotiations.

Regional Human Resources Manager

Mobile Gold Buyers
01.2010 - 02.2011

Company Overview: Mobile Gold Buyers - mobile buying units that purchased precious metals and jewelry.


  • Created HR department structure and led 10 HR professionals.
  • Managed ER, performance management, and retention.
  • Oversaw recruitment and full-cycle onboarding.

Sr. Human Resources Coordinator

Siemens Building Technologies
03.2009 - 12.2009

Company Overview: Siemens Building Technologies is a division of Siemens AG, providing automation and energy efficiency solutions for commercial buildings.


  • Managed career transition efforts during facility relocation for 150+ employees.
  • Created WARN documentation and coordinated unemployment orientations.
  • Conducted one-on-one coaching and redeployment strategies.

Education

Diploma - Business Marketing, Minor in Human Resources

St. Clair College
Windsor, ON

Completed Professional in Human Resources (PHR) Class - undefined

Baruch College
New York, NY

Skills

  • ICIMS
  • ADP Workforce Now
  • Kronos
  • Microsoft Office Suite
  • SmartRecruiters
  • Sterling
  • Sedgwick
  • HRIS & ATS Platforms
  • OSHA 300 Logs
  • E-Verify
  • Kroll
  • PeopleSoft
  • Time Tracks
  • Alere
  • First Advantage

Timeline

Human Resources Manager

Equus Workforce Solutions
12.2019 - Current

Nationwide Talent Acquisition Manager

Mediterranean Shipping Company
01.2017 - 12.2019

Human Resources Manager

ProPhase
01.2014 - 12.2016

Human Resources Manager

Vanguard Energy Partners
02.2011 - 09.2012

Regional Human Resources Manager

Mobile Gold Buyers
01.2010 - 02.2011

Sr. Human Resources Coordinator

Siemens Building Technologies
03.2009 - 12.2009

Completed Professional in Human Resources (PHR) Class - undefined

Baruch College

Diploma - Business Marketing, Minor in Human Resources

St. Clair College
MICHELLE FRANCIS