Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Fournier

Kirkland Lake,ON

Summary

Strong leader and problem-solver, proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated professional business owner with a history of meeting company goals utilizing consistent and organized practices.


Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Small Business Owner

Michelle's Sweets & Treats
09.2018 - Current
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
  • Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Optimized operational efficiency by streamlining processes and implementing time-saving technologies.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Ensured quality of product and packaging.
  • Organized events to promote new products and increase client base as well as revenue.
  • Expanded the business by offering new services to clients.

Proofreader/Copywriter

Owner
07.2018 - Current
  • Improved document accuracy by meticulously proofreading and editing various types of content.
  • Enhanced publication quality by identifying and correcting grammatical, punctuation, and spelling errors.
  • Ensured consistency in style and tone by adhering to clients'' specific guidelines and preferences.
  • Facilitated timely project completion with efficient task prioritization and time management skills.
  • Maximized document quality by suggesting revisions for awkward phrasing or unclear language.
  • Contributed to the development of company style guides for maintaining consistent branding across all materials.
  • Maintained high levels of confidentiality while handling sensitive documents for various clients.
  • Upheld accuracy standards in a high-pressure environment, ensuring error-free deliverables even during peak workload periods.
  • Completed thorough fact-checking on source materials to maintain credibility and accuracy throughout published content.
  • Supported organizational growth by providing efficient proofreading services, contributing to increased client retention and referrals.
  • Researched content and grammatical issues to check accuracy of information.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Revised work to identify missed mistakes before completing assigned assignments.
  • Followed established guidelines to maintain style quality and consistency in produced content.
  • Reviewed and edited documents for accuracy of language and style.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
  • Assisted in creation of copy for company website and marketing materials.
  • Generated interest in new products and services through the crafting of press releases distributed to relevant media outlets.
  • Optimized social media presence by creating share-worthy content that encouraged organic reach and audience engagement.
  • Edited existing copy for clarity, grammar, punctuation, and overall effectiveness while respecting original author''s intent.
  • Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
  • Reviewed and edited final copy for accuracy and to correct grammar errors.
  • Produced original, creative content for promotional advertisements and marketing materials.
  • Promoted and marketed works through social media platforms.
  • Edited and proofread drafts of articles and other documents.
  • Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
  • Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.

Education

Proofreading Certificate -

Proofread Anywhere
Online
07.2018

Highschool Diploma -

Our Lady of Victory School
Post Falls, Idaho
06.2014

Skills

  • Small Business Operations
  • Vendor Relations
  • Social Media Management
  • Product Development
  • Customer Service
  • Decision Making
  • Marketing Strategy
  • Time Management
  • Marketing Strategies
  • Proficient in Microsoft Office, PowerPoint & Excel
  • Grammar Understanding
  • Content Editing Knowledge
  • Spelling & Research Abilities
  • Reading Comprehension
  • Editing capabilities
  • Strong grammar skills
  • Adaptability
  • Excellent spelling
  • Attention to detail
  • Active listening
  • Fact-checking abilities
  • Content Writing
  • Deadline Adherence
  • Proofreading and editing
  • Creative storytelling
  • Persuasive writing
  • Grammar Comprehension
  • Attention to Detail

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Small Business Owner

Michelle's Sweets & Treats
09.2018 - Current

Proofreader/Copywriter

Owner
07.2018 - Current

Proofreading Certificate -

Proofread Anywhere

Highschool Diploma -

Our Lady of Victory School

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Michelle Fournier