Michelle Flores,CPhT
Temecula
Summary
Oncology & inpatient pharmacy experienced and have proven a history in providing exceptional customer service to patients as well as Doctor's offices . Well versed in clean room procedures, IV mixing, regulatory guidelines, and overall pharmacy operations. Solid foundation in prescription processing, pharmaceutical calculations and pharmacy procedures. Seeking to bring talent and skills that allows the opportunity to continue and enhance more learning as a pharmacy technician.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
The Oncology Institute Of Hope And Innovation
08.2023 - 08.2024
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Enhanced medication safety by accurately preparing and dispensing IV medications according to established protocols.
- Reduced medication errors with diligent attention to detail when calculating dosages and measuring ingredients.
- Improved workflow efficiency by regularly updating and organizing the inventory of medications, supplies, and equipment.
- Assisted in minimizing patient wait times through efficient preparation and delivery of IV medications to nursing units.
- Optimized resource utilization by closely monitoring stock levels and placing orders for essential supplies as needed.
- Ensured proper disposal of hazardous waste materials following institutional policies and procedures to maintain a safe working environment for employees.
Inpatient Pharmacy Technician
Palomar Health
03.2022 - 07.2023
- Dispensed and procured medicinal products and supplies used in hospital.
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Responded to queries regarding dosages, indications and drug availability.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered med requests from nurses about missing medications
- Performing 90 day inventory on assigned pyxis machine
- Loading/ Unloading medications
- Restocked automated medication dispensing equipment.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
Inpatient Pharmacy Technician
Kaiser Permanente (through Rx Relief)
10.2021 - 02.2022
- .Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
- Dispensed and procured medicinal products and supplies used in hospital.
- Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
- Responded to queries regarding dosages, indications and drug availability.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Counted and labeled prescriptions with correct item and quantity.
Lead IV Oncology Technician
OptumRx
10.2019 - 09.2021
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
- Assisted with finding grants, copay assistance for patients
- Knowledge of insurance breakdowns
- Identifying / resolving issues with medication stock (assists with getting medication ordered in specific pharmacy)
- Professionally handled escalations
- Data Entry
- Provided patient/ doctor office care
Pregnancy Leave
N/A
06.2019 - 10.2019
IV Technician
CCARE
02.2017 - 06.2019
- Copied, logged and scanned supporting documentation.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked automated medication dispensing equipment.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted and labeled prescriptions with correct item and quantity.
- Prepared oncology intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Managed drug and supply inventories.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Hand counted control medications, measured liquids and reconstituted antibiotics.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Properly cleaned and maintained department equipment such as IV hoods.
- Exhibited proficiency in IV and chemo compounding.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
- Successfully completed training for research certification.
Personal Caregiver
N/A
07.2016 - 02.2017
- Assisted patient (mom) with personal requirements for housekeeping and grooming assistance.
- Provided basic grooming and hygiene assistance to patient (mom)
- Maintained clean, safe and well-organized patient environment.
- Assisted patient (mom) with self-administered medications.
- Assisted client (mom) with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Entertained, conversed and read aloud to keep patient (mom) mentally alert.
Pharmacy Technician
Optum Rx
06.2016 - 07.2016
- Counted and labeled prescriptions with correct item and quantity.
- Processed incoming drug orders.
- Counted, measured, and compounded medications following standard procedures.
- Restocked automated medication dispensing equipment.
- Counted, measured and compounded medications following standard procedures.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Properly filled and dispensed an average of 100 prescriptions per day.
- Hand counted control medications, measured liquids and reconstituted antibiotics.
- Assessed the correct identity, strength and purity of medications.
Education
Bachelor of Science - Behavioral Sciences
Grand Canyon University
Phoenix, AZ12-2027
Pharmacy Technician - Pharmacy
Brightwood College
Vista,CA04.2016
High School Diploma -
Oceanside High School
Oceanside, CA06.2004
Skills
- Intravenous admixture preparation
- Drug storage procedures
- Confidentiality and HIPAA
- Manual and automated medication dispensing
- Medicare and Medicaid process
- Updating medication histories
- Typing new/refill prescriptions
- Processing prescriptions through insurance/ submitting prior authorizations
Certification
- Licensed Cosmetologist - 2013
- Licensed Pharmacy Technician - 2016
- Certified Pharmacy Technician - 2019
Timeline
Pharmacy Technician
The Oncology Institute Of Hope And Innovation
08.2023 - 08.2024
Inpatient Pharmacy Technician
Palomar Health
03.2022 - 07.2023
Inpatient Pharmacy Technician
Kaiser Permanente (through Rx Relief)
10.2021 - 02.2022
Lead IV Oncology Technician
OptumRx
10.2019 - 09.2021
Pregnancy Leave
N/A
06.2019 - 10.2019
IV Technician
CCARE
02.2017 - 06.2019
Personal Caregiver
N/A
07.2016 - 02.2017
Pharmacy Technician
Optum Rx
06.2016 - 07.2016
- Licensed Cosmetologist - 2013
- Licensed Pharmacy Technician - 2016
- Certified Pharmacy Technician - 2019
Bachelor of Science - Behavioral Sciences
Grand Canyon University
Pharmacy Technician - Pharmacy
Brightwood College
High School Diploma -
Oceanside High School
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