Michelle Escalante
San Marcos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Highly motivated with a strong work ethic, adaptability and strong interpersonal skills. Adept at working effectively unsupervised and quickly acquiring new skills. Accustomed to working under pressure and delivering quality work.
Overview
6
6
years of professional experience
Work History
Barista
Black Rock Coffee Bar
07.2022 - 07.2024
- Greeted and communicated with customers to take orders and offer recommendations based on preferences.
- Prepared specialty coffee drinks.
- Operated multiple beverage machines and demonstrated techniques to trainees.
- Accurately and efficiently input customer orders using multiple POS systems (Touchpoint and Revel) to process customer payments.
- Managed morning rush of customers with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Remained flexible to work holidays or cover coworkers' sick days/time-off requests.
- Worked to maintain healthy coworker relationships.
- Worked hard to communicate between coworkers/leads.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Team Member
Legoland
04.2018 - 03.2019
- Developed strong cooperative relationships with coworkers and managers.
- Resolved issues quickly to maintain productivity goals.
- Learned all required tasks quickly to maximize performance.
- Restocked continuously to ensure customers had what was needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Science - General Studies: Emphasis in Science And Math
Palomar College
San Marcos, CA12-2021
Associate of Science - University Studies: Emphasis in Health And Fitness
Palomar College
San Marcos, CA12-2021
High School Diploma -
Mission Hills High School
San Marcos, CA06-2018
Skills
- Fluent in Spanish
- Multitasking
- Attention to Detail
- Team Player With Positive Attitude
- Excellent Communication
- Flexible and Adaptable
- Active Listener
- Reliability
- Organizational Skills
- Continuous Improvement
- Professional Demeanor
- Critical Thinking Abilities
- Friendly and Outgoing
- Cash handling
- Adult and Pediatric First Aid/CPR/AED Certification
Timeline
Barista
Black Rock Coffee Bar
07.2022 - 07.2024
Team Member
Legoland
04.2018 - 03.2019
Associate of Science - General Studies: Emphasis in Science And Math
Palomar College
Associate of Science - University Studies: Emphasis in Health And Fitness
Palomar College
High School Diploma -
Mission Hills High School
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