Michelle Erickson
San Dimas
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager
Royal Crown Pool Service, Inc.
02.2016 - Current
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintaines accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Generates monthly invoicing and estimates for current and prospective customers.
Accounting Assistant
Irish Construction
01.2011 - 02.2016
- Recorded deposits and daily cash receipts.
- Entered weekly data from field worker timesheets.
- Managed and processed weekly 401k information.
Office Assistant
Azusa Pacific University
11.2008 - 03.2010
- Inputed test scores and reference data from incoming applications for undergrad admissions.
- Processed requests for university materials for prospective students.
Human Resources Assistant
McConnell Cabinets, Inc.
10.2006 - 11.2008
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed payroll by collecting, calculating, and entering data.
Education
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Pomona, CA05-2025
Associate of Arts - Psychology
Mt. San Antonio College
Walnut, CA05-2023
Skills
- Quickbooks: Moderate
- ADP Payroll: Beginner
- Microsoft Word: Proficient
- Microsoft Excel: Moderate
- Powerpoint: Moderate
- Peoplesoft: Beginner
- SPSS: Beginner
- Data Analysis
- Critical Thinking
- Problem-solving
- Listening and communication
- Adaptability
Certification
- Overview of the 12 Core Concepts Training: April 2024
- Complexity of the Traumatic Experience Training: April 2024
- Trauma and Loss Reminders Training: April 2024
- Trauma and Development Part 1 Training: April 2024
Languages
American Sign Language
Elementary
Timeline
Office Manager
Royal Crown Pool Service, Inc.
02.2016 - Current
Accounting Assistant
Irish Construction
01.2011 - 02.2016
Office Assistant
Azusa Pacific University
11.2008 - 03.2010
Human Resources Assistant
McConnell Cabinets, Inc.
10.2006 - 11.2008
- Overview of the 12 Core Concepts Training: April 2024
- Complexity of the Traumatic Experience Training: April 2024
- Trauma and Loss Reminders Training: April 2024
- Trauma and Development Part 1 Training: April 2024
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Associate of Arts - Psychology
Mt. San Antonio College
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