Michelle Elliott

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Coordinated swift installation and removal of banquet setups.

Served food and beverage to large groups efficiently

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

Helped build this busy, popular pub from inception to a successful business

Managed F.O.H. While on duty competently

Trusted by proprietors, vendors, staff and guests