Michelle Eaton
Anaheim
Summary
Over 30 years of experience in sales and customer service within office and property management sectors, with a strong background in banking and California real estate laws. Proven ability to enhance company performance through strategic insights and industry knowledge. Expertise in tenant relations and property management operations. Committed to driving growth and improving service delivery standards.
Overview
9
9
years of professional experience
Work History
Behavioral Job Coach
vocational Visions
Mission Viejo
09.2024 - Current
- Developed tailored job skills and employment readiness strategies for individuals.
- Created personalized action plans aligned with client aspirations.
- Provided one-on-one coaching to enhance communication and teamwork skills.
- Collaborated with employers to clarify job expectations and foster supportive environments.
- Established a positive learning environment through reinforcement techniques.
- Maintained documentation of client progress and developmental goals.
- Built strong, trusting relationships with clients based on respect and understanding.
Customer Service Representative
Arribas Brothers at Disneyland
Anaheim
02.2024 - Current
- Assisted customers with product selection and inquiries in a high-traffic retail environment.
- Collaborated with team members to provide exceptional service during peak hours.
- Answered customer inquiries and provided accurate information regarding products and services.
Property Manager
Christian Church Homes of Northern California
Garberville
01.2023 - 12.2023
- Oversaw daily operations of residential properties in senior living communities.
- Coordinated maintenance requests, ensuring timely issue resolution.
- Implemented property policies and procedures to uphold compliance standards.
- Conducted regular inspections for property upkeep and adherence to safety regulations.
- Assisted with budgeting processes, monitoring expenses related to property management.
- Collaborated with vendors to obtain services for maintenance and improvements.
- Inspected properties to identify deficiencies and schedule necessary repairs.
Realtor
R & R Realty & Rentals
Orange County
05.2017 - 12.2022
- Managed property listings and facilitated client showings to enhance visibility.
- Negotiated contracts between buyers and sellers, ensuring favorable terms.
- Developed targeted marketing strategies to promote properties for sale or lease.
- Assisted clients in navigating financing options and mortgage processes.
- Guided first-time homebuyers through complex purchasing procedures.
- Generated customized lists of properties aligned with client specifications.
Education
Real Estate License - Real Estate
First Team Realtor School
Anaheim Hills09-2017
Graduate Certificate - Interior Design
Interior Design Institute
Newport Beach, CA09-1985
Skills
- Professionalism and effective communication
- Team collaboration and coaching
- Property maintenance and inspections
- Budget and vendor management
- Eviction processes and unit vacancies
- Relationship building and tenant relations
- Customer relationship management
- Property marketing and promotion
- Fair housing compliance
- Project management proficiency
- Knowledge of California real estate laws
- Multi-family property management
Timeline
Behavioral Job Coach
vocational Visions
09.2024 - Current
Customer Service Representative
Arribas Brothers at Disneyland
02.2024 - Current
Property Manager
Christian Church Homes of Northern California
01.2023 - 12.2023
Realtor
R & R Realty & Rentals
05.2017 - 12.2022
Real Estate License - Real Estate
First Team Realtor School
Graduate Certificate - Interior Design
Interior Design Institute