Summary
Overview
Work History
Skills
References
Timeline
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Michelle Dobrowney

Prince George,BC

Summary

I am a highly-motivated and hard working employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in a variety of work environments.

Overview

26
26
years of professional experience

Work History

Sale Administration

Northland Dodge
Prince George, BC
01.2016 - Current
  • Maintained accurate records of all transactions, inventory and customer interactions using excel software.
  • track all units coming and going out of the store, dealing with other dealerships for trade in units , pricing of uni6ts making sure it is all documented, includes shipping and receiving.
  • Event planing for small and large company events.
  • Developed relationships with key stakeholders within the industry such as suppliers, distributors and other partners.
  • Coordinated meetings between sales representatives and customers, ensuring all information was communicated effectively.
  • Coordinate, higher and manage the delivery drivers. Train new receptionist for front desk.
  • I am hard working, have the ability to learn new task quickly, open to take on new challenges.

Merchandiser

Prince George Yamaha
Prince George
01.2011 - 12.2015
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Organized displays according to company standards and specifications.
  • Assisted customers with locating desired items within store locations.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Maintained a clean and organized work environment at all times.
  • other duties as requested.

Associate

Home Depot
Prince George
01.2006 - 12.2010
  • Assisted in developing and implementing different workflows and communication processes.
  • worked in several departments, door and windows, flooring, kitchen and bathrooms
  • customer service, helping clients find items.
  • l learned to put in flooring, accurately measure windows etc.
  • Identified needs of customers promptly and efficiently.

Manager

Pumphouse Restaurant
Prince George
02.1998 - 01.2006
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Organized special events such as conferences or training sessions for employees.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

Skills

  • safety experience
  • Project Management Capabilities
  • Proactive Self-Starter
  • Decision-Making Competence
  • Interpersonal relationship building
  • File management expertise
  • Content Management Systems
  • File/records maintenance
  • Organizational Skills
  • Filing management
  • Strong problem solving
  • management experience
  • Work Prioritization
  • Team Coordination
  • microsoft and excell experience
  • Administrative Functions
  • Accounts Payable

References

References available upon request.

Timeline

Sale Administration

Northland Dodge
01.2016 - Current

Merchandiser

Prince George Yamaha
01.2011 - 12.2015

Associate

Home Depot
01.2006 - 12.2010

Manager

Pumphouse Restaurant
02.1998 - 01.2006

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Michelle Dobrowney