Michelle Danchuk
Thunder Bay,Ontario
Summary
Dedicated health care professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated supervisory expertise. Customer-focused professional with successful 22-year career in the health care sector. Dynamic successful applying nursing skills in a busy fast-paced business environment.
Overview
21
21
years of professional experience
Work History
Clinical Community Supervising Manager
Paramed Home Health Care
09.2020 - Current
- Drove process improvements that resulted in increased efficiency, effectiveness, or overall performance of the team or department.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Reduced operational costs by identifying inefficiencies, restructuring teams, and optimizing workflows.
- Excellent communication skills, both verbal and written.
- Promoted a culture of accountability among team members by setting clear expectations for individual performance contributions towards shared objectives.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Established team priorities, maintained schedules and monitored performance.
- Navigated complex situations successfully using critical thinking skills, problem-solving abilities, and sound judgment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Enhanced employee productivity through regular performance evaluations and tailored training programs.
- Implemented robust quality control measures to maintain high standards of service delivery consistently.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Established a positive work environment with effective leadership, clear expectations, and open communication.
- Increased staff retention through competitive compensation packages, comprehensive benefits, and opportunities for professional development.
- Streamlined team operations by implementing efficient project management systems and communication channels.
- Provided strong leadership to enhance team productivity and morale.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Built strong alliances with vendors and suppliers to negotiate favorable contract terms that benefit both parties involved.
- Launched quality assurance practices for each phase of development
- Improved customer satisfaction rates by implementing innovative solutions to address client concerns quickly and effectively.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Pediatric Complex Care Community Nurse
Victorian Order Of Nurses
01.2016 - Current
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Discussed individualized education to answer questions for patient and family.
- Working with indigenous families and youth to manage complex medical conditions of the child.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Implemented quality improvement initiatives that led to enhanced patient satisfaction and compliance with treatment plans.
- Evaluated patient histories, complaints, and current symptoms.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with interdisciplinary teams to provide holistic care for patients in the community setting.
- Educated family members and caregivers on patient care instructions.
- Communicated with physicians and practitioners for patient care concerns to obtain orders and intervention protocols.
- Conducted home visits to assess patients'' living conditions, identifying potential hazards or barriers to optimal health.
- Coordinated referrals to appropriate specialists or services as needed, streamlining access to necessary treatments for patients in need.
- Streamlined documentation processes to ensure accurate records, improving overall efficiency in patient management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided therapeutic nursing interventions for individualized plan of care to patient.
- Provided culturally sensitive care for diverse patient populations, fostering trust and positive relationships among clients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Supervising Registered Practical Nurse
Southbridge Roseview Long Term Care
06.2003 - 09.2020
- Enhanced patient satisfaction with compassionate, attentive care and effective communication.
- Reduced medication errors by diligently administering medications according to physician orders and facility protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Responded to patient requests with appropriate clinical and personal assistance.
- Demonstrated proficiency in various nursing skills such as IV insertion, catheterization, specimen collection, and wound dressing.
- Evaluated patient histories, complaints, and current symptoms.
- Served as an advocate for patients'' rights, working closely with families to address concerns or questions regarding treatment options.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Reviewed patient history to verify conditions and current medications.
- Mentored new nursing staff members by sharing knowledge of best practices and providing guidance when required.
- Educated patients on disease management strategies, enabling them to make informed decisions about their healthcare.
- Administered medications and injections to patients.
- Coordinated patient transfers to other facilities.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Developed and implemented individualized patient care plans.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- RAI Lead
- Level 4 Wound Care Champion
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans that promoted optimal health outcomes.
- Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient reactions to drugs and carefully documented findings.
- Delivered emotional support to patients and families during challenging times.
- Monitored patient health conditions to report changes to assigned physician.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Executed precise medication administration through thorough understanding of dosages, potential interactions, and side effects.
- Conducted comprehensive initial assessments of newly admitted patients, collaborating with other healthcare providers to establish a plan of care tailored to individual needs.
- Facilitated smooth transitions between shifts through clear communication during handoff reports with colleagues regarding pertinent patient information.
- Promoted a safe clinical environment by adhering to infection control guidelines and maintaining proper hygiene standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Monitored vital signs and assessed patients regularly, identifying changes in condition and initiating appropriate interventions.
- Applied effective time management techniques to meet tight deadlines.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Treatment Nurse
Oak Addiction And Treatment Medical Center
09.2018 - 01.2019
- Obtaining and testing of urine.
- Administration of Methadone, Suboxone and narcotic medication.
- Monitoring lab work.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Associate of Science - Nursing Practice in Canada
Confederation College of Applied Arts And Technology
Thunder Bay, ON04.2002
Skills
- Problem Solving and Critical Thinking Skills
- Verbal and Written Communication Skills
- Work Planning and Prioritization
- Time management and Organizational Skills
- Competent in MS Word, MS Office, Sharepoint and Excel
- Full Scope Registered Practical Nurse
- Admissions and Discharges
- Supervisory Visits and Performance Appraisals
- Interviews, Discipline and Terminations
- Care Planning and Electronic Charting
- Competent with WSIB forms
Languages
English
Full Professional
Glass G Drivers Licenses with an insured reliable vehicle.
Ford F150 4x4
Additional Information
Current clear criminal records check - Sector 2
Timeline
Clinical Community Supervising Manager
Paramed Home Health Care
09.2020 - Current
Treatment Nurse
Oak Addiction And Treatment Medical Center
09.2018 - 01.2019
Pediatric Complex Care Community Nurse
Victorian Order Of Nurses
01.2016 - Current
Supervising Registered Practical Nurse
Southbridge Roseview Long Term Care
06.2003 - 09.2020
Associate of Science - Nursing Practice in Canada
Confederation College of Applied Arts And Technology