Michelle Curiel
Chula Vista
Summary
Experienced in building strong client relationships, driving engagement, and increasing customer loyalty. Over 20 years in sales, recruiting, and customer relations with a proven ability to understand client needs and deliver tailored solutions. Skilled in leveraging data-driven insights to optimize engagement strategies and exceed retention goals. Proficient in Salesforce, Microsoft Office, Power BI, and SaaS tools to enhance efficiency. Expertise in account management, consultative selling, and strategic partnerships.
Overview
16
16
years of professional experience
Work History
Cyber Security Enrollment Advisor -Remote
QuickStart
Austin
03.2025 - Current
- Guided prospective students through program selection and enrollment processes.
- Provided detailed information about educational offerings and admission requirements.
- Assisted students in completing application forms and financial aid documents.
- Utilized CRM software to track student interactions and manage leads efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Lead Admission Sales Executive
University of Arizona Global Campus
Tucson
09.2009 - 03.2025
- Developed relationships with prospective students to enhance enrollment efforts.
- Conducted presentations to educate potential students about program offerings.
- Collaborated with academic departments to align programs with student needs.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
Education
Bachelor's Degree - Organizational Management
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
Skills
- Client Relations & Account Management
- Sales
- Lead Generation
- Negotiation
- CRM
- Salesforce Optimization
- Team Leadership
- KPI Tracking
- Problem Solving
- Communication
- Microsoft Office
- SaaS Platforms
- Relationship Building
- Trust Development
- Persuasive Communication
- Active Listening
- Critical Thinking
- Adaptability
- Quick Learning
- Collaboration
- Teamwork
- Customer-Centric Approach
- Time Management
- Conflict Resolution
- Strategic Thinking
- Decision-Making
Timeline
Cyber Security Enrollment Advisor -Remote
QuickStart
03.2025 - Current
Lead Admission Sales Executive
University of Arizona Global Campus
09.2009 - 03.2025
Bachelor's Degree - Organizational Management
UNIVERSITY OF ARIZONA GLOBAL CAMPUS