Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Cruz

Indio

Summary

Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge. Motivated community manager knowledgeable about payment collections, maintenance and documentation. Offering several years of related experience in the field and unwavering dedication to achieving property management goals. Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.

Overview

4
4
years of professional experience

Work History

Community Manager

Aperto Property Management
Thousand Palms
10.2024 - Current
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Implemented feedback mechanisms to gather insights from the community.
  • Coordinated volunteer activities and managed a team of XX volunteers.
  • Provided monthly reports on community metrics and progress towards goals.

Community Manager

Conam Property Management
Thousand Palms
07.2024 - 10.2024
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Implemented feedback mechanisms to gather insights from the community.
  • Coordinated volunteer activities and managed a team of XX volunteers.
  • Provided monthly reports on community metrics and progress towards goals.

Assistant Property Manager

Schnitzer Property Management
La Quinta
04.2021 - 04.2024
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Compiled and conveyed operational and financial data to regional manager.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Prepared and submitted monthly tenant visit logs.

Education

High School Diploma -

San Gorgonio High
San Bernardino
06-1989

Skills

  • Tenant relations
  • Feedback implementation
  • Community engagement
  • Volunteer coordination
  • Data analysis
  • Conflict resolution

Timeline

Community Manager

Aperto Property Management
10.2024 - Current

Community Manager

Conam Property Management
07.2024 - 10.2024

Assistant Property Manager

Schnitzer Property Management
04.2021 - 04.2024

High School Diploma -

San Gorgonio High
Michelle Cruz