Michelle Clement
Ottawa,ON
Summary
Newly eager Graduate ready to embark on professional routes to strengthen my future career. I am eager to make a meaningful contribution to collaborative teams, bringing excellent customer service and software skills to the table. With a strong educational foundation in policy researching and a commitment to continuous learning, I am seeking an opportunity to apply my abilities and expertise in an organization where I can grow and have break in my career. My background in Social Science equips me to make a positive impact, driven by a genuine passion for community development and a dedication to contributing to the success of any organization I join.
Overview
4
4
years of professional experience
Work History
Communications Intern
Jane Goodall Institute
01.2025 - Current
- Managed content calendar by scheduling posts and tracking deadlines for multiple platforms.
- Collaborated with design team to create visually appealing marketing materials.
- Organized community engagement activities, enhancing brand visibility and audience connection.
- Conducted market research by analyzing competitor strategies and audience feedback.
PHYSICAL SUPPORT WORKER - VHA CARE HOME
VHA Home HealthCare
12.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Policy Analyst
International Institute for Sustainable Developmen
04.2023 - 09.2024
- Analyzed data to identify trends and patterns that informed policy recommendations.
- Created presentations to communicate policy analysis and findings to colleagues.
- Monitored legislative developments to keep team informed of relevant changes.
- Documented discussions and decisions during meetings for future reference.
KELLY CONNECT (REMOTE )- APPLE IOS ADVISOR
Kelly Connect Services
01.2023 - 05.2024
- Developed comprehensive strategies for addressing client concerns and enhancing service delivery.
- Analyzed client feedback to inform service improvements and drive better outcomes.
- Coordinated cross-functional teams to streamline processes and enhance service offerings.
- Researched industry benchmarks to guide clients in strategic planning and resource allocation.
OTTAWA HOSPITAL PATIENT CARE • CENTRE OF DEMENTIA
Ministry of Health
04.2021 - 07.2021
- Monitored patient progress and updated care plans based on assessments and feedback from medical staff.
- Applied conflict resolution techniques to address patient concerns and improve satisfaction.
- Facilitated patient scheduling and communication through medical scheduling software for efficient appointment management.
- Utilized telehealth platforms to conduct virtual patient consultations, ensuring continuity of care remotely.
Education
Master of Arts - International Law And Diplomacy
UNITAR
San Jose Costa Rica12-2026
Master of Arts - International Affairs And World Order
University of Leicester
East Leicester, NS06-2026
Bachelor of Arts - Social Science
University of Ottawa
Ottawa, ON12-2023
Skills
- Advanced English Communication
- Document Proofreading
- Professional Speechwriting
- Data Analysis Proficiency
- Skilled in Office Software Applications
- Quick learner; works independently and in teams
- Policy analysis, writing, and review
- Conflict Resolution Skills
- Quality Improvement Initiatives
- Strong research, analytical, and critical thinking skills
- Excellent written and plain-language communication
- Customer Engagement Expertise
- Strong oral and written communication
- Ability to prioritize and meet deadlines
- Effective Under Pressure
- Excellent organizational and leadership skills
- Problem-solving and decision-making abilities
- Adaptable to leadership or support roles
- Consistent Commitment to Excellence
Languages
English
tamil
Marathi
Malayalam
Hindi
Timeline
Communications Intern
Jane Goodall Institute
01.2025 - Current
Policy Analyst
International Institute for Sustainable Developmen
04.2023 - 09.2024
KELLY CONNECT (REMOTE )- APPLE IOS ADVISOR
Kelly Connect Services
01.2023 - 05.2024
PHYSICAL SUPPORT WORKER - VHA CARE HOME
VHA Home HealthCare
12.2021 - Current
OTTAWA HOSPITAL PATIENT CARE • CENTRE OF DEMENTIA
Ministry of Health
04.2021 - 07.2021
Master of Arts - International Law And Diplomacy
UNITAR
Master of Arts - International Affairs And World Order
University of Leicester
Bachelor of Arts - Social Science
University of Ottawa
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