Summary
Overview
Work History
Education
Skills
References
Timeline
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Michelle Cisneros

Bay Point

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Medical Assistant

John Muir Health
11.2023 - Current
  • Supported ultrasound biopsy procedures in endocrinology and primary care practices.
    Facilitated patient flow by greeting and rooming individuals upon arrival.
    Measured vital signs as part of routine patient assessments.
    Coordinated appointment schedules to improve operational efficiency.
    Handled telephone communications for patient-related inquiries and appointment confirmations.
    Documented patient information in EMR system, ensuring thorough record-keeping.
    Leveraged Epic software expertise for enhanced clinical documentation.

Medical Assistant/ Covid Tester

East Oakland Health Center
11.2022 - 11.2023
  • Greet patients/room patients; perform vitals; stocked/cleaned exam rooms; scheduled appointments; process patient's specimens; package specimens properly; complete specimen documentation; enter patient information into EMR system; perform PCR, antigen, and rapid molecular testing; medical asepsis; stock/clean workspace.

Flu/Covid Vaccine Clinic Contract

Stanford Hospital
Palo Alto
08.2022 - 11.2022
  • Greeted patients and entered information into Epic system efficiently.
    Performed intramuscular injections while adhering to safety protocols.
    Maintained workspace cleanliness and stocked necessary supplies promptly.
    Ensured medical asepsis throughout all procedures to promote patient safety.

Education

CMA- Clinical Medical Assisting Certificate -

Contra Costa Medical Career College
Antioch, CA
06.2022

Associate's degree - Liberal Arts Behavioral and Social Science

Los Medanos College
Pittsburg, CA
01.2020

High School Diploma -

Mt. Diablo High School
Concord, CA
06.2017

Skills

  • Bilingual: (English, Spanish)
  • BLS Certified
  • HIPAA guidelines
  • Team collaboration
  • Workspace organization
  • Communication skills
  • Computer skills
  • Medical terminology

References

Jenna Smith, John Muir Health, (925) 503-3255, Jenna.smith@johnmuirhealth.com

Nicole Dill, John Muir Health, (707) 334-4540, Nicole.dill@johnmuirhealth.com 

Timeline

Medical Assistant

John Muir Health
11.2023 - Current

Medical Assistant/ Covid Tester

East Oakland Health Center
11.2022 - 11.2023

Flu/Covid Vaccine Clinic Contract

Stanford Hospital
08.2022 - 11.2022

CMA- Clinical Medical Assisting Certificate -

Contra Costa Medical Career College

Associate's degree - Liberal Arts Behavioral and Social Science

Los Medanos College

High School Diploma -

Mt. Diablo High School

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Michelle Cisneros