Michelle Cheskiewicz
Tracy
Summary
Strategic leader with proven track record in driving organizational success and fostering team collaboration. Adept at developing and implementing high-impact strategies, ensuring operational excellence, and adapting to dynamic business environments. Strong communicator with expertise in project management, maintaining positive relationships, identifying and addressing issues, supporting team objectives and consistently delivering measurable results.
Overview
16
16
years of professional experience
Work History
Executive Inside Sales Representative
Allergan Aesthetics
05.2016 - 06.2025
- 2017 Rookie of the Year Award Winner, 2018-2024 Quota Club Winner, 2021 President's Club Winner
- Trained and Mentored a total of 20+ staff on industry best practices, fostering professional growth and enhancing team performance
- Cold Call new businesses to introduce technology and partnership growing Nationwide sales to close ~$1M/year in respective Region(s)
- Analyzed market trends to inform decision-making, optimizing resource allocation for maximum impact on revenue growth
- Streamlined operational processes, resulting in improved efficiency and reduced turnaround times for key initiatives
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup
Sr. Training Coordinator
ZELTIQ
02.2015 - 05.2016
- Developed and implemented over 60 customer training programs with over 50 participants
- Assisted and coordinated 4 International in-person Medical Device Trainings
- Coordinated logistics for training sessions, ensuring timely delivery of materials, resources, events and vendors
- Main point of contact for all vendors, Directors, attendees and Instructors
- Increased employee retention rates through targeted professional development opportunities
- Served as a subject matter expert on various topics, ensuring accurate and up-to-date information was conveyed during training sessions
- Addressed and resolved technical, financial and operational concern throughout the planning and duration of trainings
Assistant Manager
Starbucks Coffee Company
02.2009 - 02.2015
- Streamlined inventory management processes, reducing discrepancies and improving accuracy
- Coordinated scheduling and resource allocation, ensuring optimal coverage during peak business hours and beyond
- Facilitated regular team meetings to discuss goals, challenges, and strategic initiatives
- Develops positive relationships with staff by understanding and addressing individual needs, motivation and concern as well as maintain customer satisfaction at all times
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles
- Increased sales through effective merchandising strategies and targeted promotions
Education
Business Administration
Chabot College
Hayward, CA06-2008
Skills
- Interpersonal and Professional Skills
- Extremely Organized and Time Efficient
- Operations Management Comprehension and Creation
- Executive Support and Research
- Customer/Client-Oriented and Connected
- Quick and Eager Lifelong Learner
Timeline
Executive Inside Sales Representative
Allergan Aesthetics
05.2016 - 06.2025
Sr. Training Coordinator
ZELTIQ
02.2015 - 05.2016
Assistant Manager
Starbucks Coffee Company
02.2009 - 02.2015
Business Administration
Chabot College
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