Michelle Capati Araya
Mission Viejo,CA
Summary
Dynamic Administrative and Payroll Assistant with proven expertise at Ruby Corp McDonald's, enhancing payroll accuracy and optimizing accounts payable processes. Skilled in office administration and organization, I successfully managed payroll for over 2,000 employees, ensuring timely payments while fostering a collaborative environment. Committed to excellence and efficiency in all administrative functions.
Overview
20
20
years of professional experience
Work History
Administrative Payroll Assistant
Ruby Corp McDonlads
07.2005 - Current
- Assisted in managing administrative tasks to enhance office efficiency and organization.
- Maintained accurate records and files, ensuring easy access for team members.
- Responded to inquiries promptly, providing information and directing requests as needed.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reviewed time records for employees to verify accuracy of information.
- Oversaw payroll processing for over 2,000 employees, ensuring timely and accurate payments.
- Collaborated with HR to resolve employee inquiries regarding payroll discrepancies and benefits administration.
- Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
- Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
- Supported employees during transitions such as promotions or terminations by ensuring proper adjustments were made in their payrolls.
- Tracked employee vacation, sick and personal time.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Completed payroll accurately and timely to meet employee expectations.
- Optimized accounts payable processes by negotiating favorable payment terms with vendors, improving working capital efficiency.
Fitness Center Receptionist
24 Hour Fitness
11.2020 - 11.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes for clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling, optimizing staff availability and client satisfaction.
- Assisted in maintaining fitness center cleanliness and organization, enhancing overall environment quality.
- Implemented membership management procedures, streamlining enrollment and renewal processes.
- Processed payments efficiently, ensuring accurate billing records for both members and the facility.
- Maintained a clean and organized reception area, contributing to a welcoming environment for members and guests.
- Managed appointment scheduling effectively, maximizing trainer availability and optimizing member access to preferred time slots.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Checked members into gym by scanning badges.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced cash drawer at end of shifts.
- Trained new staff on register operations and best practices for customer engagement.
Skills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Meeting deadlines
- Spreadsheet creation
- Accounts payable
- Payroll administration experience
- Employee file maintenance
Timeline
Fitness Center Receptionist
24 Hour Fitness
11.2020 - 11.2024
Administrative Payroll Assistant
Ruby Corp McDonlads
07.2005 - Current