Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Work Preference
Timeline
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Michelle Buenaobra

Estevan,SK

Summary

With a proven track record at Spectrum Healthcare Services, I excel in delivering compassionate emotional support and mobility assistance, enhancing patient well-being. My expertise in infection control and patient care, backed by comprehensive skills in palliative care and housekeeping, significantly reduced infection rates, showcasing my commitment to high-quality healthcare outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Spectrum Healthcare Services
08.2023 - 12.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Infection Control Practitioner

Al Rass General Hospital, MOH
09.2018 - 08.2023
  • Investigated outbreaks and revamped control measures to prevent future incidents.
  • Identified risks proactively, preparing teams for likely infections based on seasonal changes or current epidemiological trends.
  • Evaluated hospital-onset and healthcare-acquired infections by conducting root cause analysis.
  • Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments.
  • Set clear policies to improve success of infection control measures in departments.
  • Coordinated successfully and with full compliance to prevent infections according to facility and Joint Commission standards.
  • Gathered and submitted data to regulatory agencies for mandatory report infections such as Healthcare Associated Infection in the HESN Portal.
  • Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
  • Developed effective training programs to help staff understand and implement critical protections.
  • Kept teams operating in accordance with latest epidemiological research and sound care practices.
  • Implemented emergency actions for especially virulent or widespread infections.
  • Presented findings to committees and public interest groups to spearhead necessary changes to policies and procedures.
  • Enhanced patient safety through conducting regular risk assessments and developing targeted interventions.
  • Served as a subject matter expert on infection control matters, advising colleagues on best practices for maintaining a safe clinical environment.
  • Improved staff compliance with infection control protocols by providing comprehensive training programs and resources.
  • Assisted in outbreak investigations, identifying sources and implementing appropriate containment measures to minimize impact on patients and staff members.
  • Evaluated the effectiveness of current infection control measures, leading to continuous improvement initiatives.
  • Collaborated with interdisciplinary teams to develop integrated infection prevention strategies, resulting in a safer healthcare environment.
  • Liaised with public health agencies for effective coordination during infectious disease outbreaks or other related health events that may require external assistance or resources sharing.
  • Maintained up-to-date knowledge of emerging pathogens, trends in infectious diseases epidemiology, regulatory changes affecting healthcare facilities.
  • Created educational materials tailored towards specific target audiences such as clinical staff, non-clinical personnel or patients in order to promote a culture of infection prevention.
  • Developed an efficient system for tracking and reporting infection data, facilitating informed decision-making at all levels of the organization.
  • Conducted thorough surveillance of healthcare-associated infections, enabling prompt detection and containment efforts.
  • Reviewed new equipment and products for potential benefits in enhancing infection prevention strategies within the organization.
  • Performed environmental assessments to identify potential hazards contributing to infectious diseases spread within the facility.
  • Reduced infection rates by implementing evidence-based infection control practices and policies.
  • Actively participated in professional development opportunities, staying abreast with latest research findings and advancements in the field of infection prevention and control.
  • Streamlined data collection processes for timely identification of potential outbreaks and appropriate response measures.
  • Participated in quality improvement initiatives aimed at strengthening overall patient care delivery systems while incorporating robust infection control measures.
  • Provided consultative services to other departments during the design and implementation stages of new programs or processes aimed at minimizing infection risks.
  • Educated patients and their families on proper hygiene practices, reducing the risk of disease transmission within the community.
  • Supported organizational accreditation efforts by ensuring adherence to industry standards and best practices in infection prevention.
  • Maintained data, reporting and quality assurance standards throughout investigations.
  • Collected and organized data for weekly case summaries.
  • Educated healthcare workers, patients and public about infectious and communicable disease transmission and prevention.
  • Identified and analyzed public health issues related to foodborne parasitic diseases and impact on public policies, scientific studies or surveys.

Front Desk Receptionist

Armed Forces of the Philippines, Commissioned Ofc
09.2017 - 09.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.

Infection Control Nurse

Dr. Sulaiman Al Habib Medical Group
01.2016 - 08.2017
  • Implemented isolation precautions for high-risk patients, minimizing exposure risks to others within the healthcare environment.
  • Conducted regular audits of clinical practices related to infection control measures, identifying areas for improvement and providing targeted recommendations.
  • Optimized environmental cleaning procedures, resulting in decreased transmission of pathogens within the facility.
  • Set clear policies to improve success of infection control measures in departments.
  • Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments.
  • Coordinated successfully and with full compliance to prevent infections according to facility and Joint Commission standards.
  • Evaluated the effectiveness of existing infection control policies and procedures, making necessary revisions to adapt to changing needs within the healthcare environment.
  • Enhanced patient outcomes by collaborating with multidisciplinary teams to address infection prevention concerns.
  • Evaluated hospital-onset and healthcare-acquired infections by conducting root cause analysis.
  • Organized and led regular training sessions for staff members on infection prevention topics, ensuring continuous professional development opportunities.

Nursery Nurse

Dr. Sulaiman Al Habib Medical Group
07.2015 - 08.2017
  • Safeguarded patient health by diligently administering medications, vaccinations, and performing routine assessments according to established protocols.
  • Collaborated with interdisciplinary team members to develop comprehensive care plans tailored to the unique needs of each infant.
  • Assisted in managing complex medical cases involving premature infants or those with congenital conditions, contributing toward positive treatment outcomes.
  • Provided emotional support to families facing challenging situations such as birth complications or infant illnesses.
  • Increased staff competency by leading training sessions on neonatal care techniques and best practices.
  • Demonstrated commitment to patient-centered care by actively seeking feedback from families on their nursery experience and implementing necessary improvements.
  • Served as a resource to colleagues by sharing valuable insights and knowledge gained through professional development activities and continuing education courses.
  • Improved family bonding experiences by advocating for skin-to-skin contact and breastfeeding support during the immediate postpartum period.
  • Reduced hospital readmissions by providing thorough discharge education and follow-up support for new parents.
  • Enhanced patient satisfaction by providing compassionate and individualized care to newborns and their families.
  • Optimized resource utilization by maintaining accurate inventory of supplies and equipment required for daily operations within the nursery unit.
  • Evaluated the effectiveness of current care practices by participating in regular audits, reviews, and feedback sessions with peers and supervisors.
  • Streamlined communication between nursing staff, physicians, and ancillary departments to optimize patient care outcomes.
  • Promoted a safe and nurturing environment for newborns, implementing proper hygiene practices and infection control measures.
  • Participated in quality improvement initiatives focused on enhancing overall standards of neonatal care within the facility.
  • Expedited diagnostic testing processes through efficient coordination with laboratory services, ensuring timely results for critical decision-making in newborn care.
  • Ensured regulatory compliance by adhering to established policies, procedures, and evidence-based guidelines governing newborn nursing practice.
  • Contributed to a culture of safety within the nursery unit through proactive identification and reporting of potential hazards or near misses.
  • Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
  • Interacted with child welfare personnel and social workers in cases involving concerns about overall well-being.
  • Educated social workers and child welfare personnel on complex health issues, providing valuable insight into pediatric patients' conditions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Public Health Nurse

Local Government Unit of Saguday
02.2012 - 06.2015
  • Educated the public on disease prevention strategies through community presentations, workshops, and written materials.
  • Reduced disease transmission through administering immunizations and providing education on infection prevention.
  • Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
  • Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
  • Monitored trends in communicable diseases for early identification of potential outbreaks or emerging issues affecting the population''s health status.
  • Prevented illness by education public on healthy practices to stop disease.
  • Strengthened relationships with community partners by participating in collaborative events focused on improving the local public health landscape.
  • Visited homes to determine patient and family needs.
  • Assessed and responded to individual and community health education needs.
  • Visited homes, assessing patient and family needs.
  • Promoted maternal and child health by offering prenatal care, family planning counseling, and well-child visits for families in need.
  • Improved community health by conducting assessments, identifying needs, and implementing targeted interventions.
  • Enhanced patient care by developing individualized treatment plans based on comprehensive assessments and evidence-based practices.
  • Coordinated work groups and outreach activities.
  • Performed post-discharge follow-up and offered counseling services if available.
  • Wrote summaries, reports and other correspondence regarding community outreach efforts.
  • Collected, organized and disseminated quality data from multiple sources.
  • Educated community members about environmentally-related health issues.
  • Conducted research studies contributing to a better understanding of public health issues in the community.

Front Desk Clerk (Part Time)

Rosato Hotel and Restaurant
02.2013 - 05.2015
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.

Department of Health Nurse

Department of Health
02.2011 - 02.2012
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.

Staff Nurse

Quirino Province Medical Center (Formerly QPH)
02.2010 - 02.2011
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.

Education

Associate of Science - Health Science Education

Saint Mary's University
Bayombong, Philippines

Bachelor of Science - Nursing

Santiago City, Philippines
03-2009

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Social support
  • Privacy and confidentiality
  • Palliative care
  • Housekeeping tasks

Languages

English
Full Professional

Certification

  • CPR/AED Certification
  • First Aid Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

HybridOn-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Timeline

Personal Support Worker

Spectrum Healthcare Services
08.2023 - 12.2024

Infection Control Practitioner

Al Rass General Hospital, MOH
09.2018 - 08.2023

Front Desk Receptionist

Armed Forces of the Philippines, Commissioned Ofc
09.2017 - 09.2018

Infection Control Nurse

Dr. Sulaiman Al Habib Medical Group
01.2016 - 08.2017

Nursery Nurse

Dr. Sulaiman Al Habib Medical Group
07.2015 - 08.2017

Front Desk Clerk (Part Time)

Rosato Hotel and Restaurant
02.2013 - 05.2015

Public Health Nurse

Local Government Unit of Saguday
02.2012 - 06.2015

Department of Health Nurse

Department of Health
02.2011 - 02.2012

Staff Nurse

Quirino Province Medical Center (Formerly QPH)
02.2010 - 02.2011

Associate of Science - Health Science Education

Saint Mary's University

Bachelor of Science - Nursing

Michelle Buenaobra