Overview
Work History
Education
Summary
Skills
Certification
Accomplishments
Work Availability
Quote
Interests
Software
Timeline
AdministrativeAssistant
MICHELLE BROMLEY

MICHELLE BROMLEY

Executive Administrative Assistant
Medicine Hat,AB

Overview

23
23
years of professional experience
7
7
years of post-secondary education

Work History

Administrative Head Office Relief Clerk - Human Resources & Citizen Service (HR)

Region of Waterloo
Waterloo, ON
03.2024 - 06.2024
  • Streamlined the onboarding process for over 100 new city employees by efficiently managing electronic records during the dual system transition, ensuring a smooth adaptation to new filing protocols.

Student Advisor & Undergraduate Coordinator

University of Waterloo
Waterloo, ON
10.2023 - 02.2024
  • Company Overview: Political Science Dept
  • Guided students through academic pathways by conducting thorough degree audits and expertly addressing their academic queries, resulting in improved graduation rates and greater student satisfaction.
  • Streamlined communication for a team of 10+ by managing the department's shared email system, enhancing response times and collaboration.
  • Spearheaded task projections in ASIS and Quest, boosting efficiency by 25%.
  • Political Science Dept

International Agreements Coordinator

University of Waterloo
Waterloo, ON
11.2022 - 09.2023
  • Company Overview: Waterloo International Dept
  • Facilitated and managed over 100 international agreements at the University of Waterloo, enhancing collaboration with global partners while ensuring compliance with standard operating procedures.
  • Streamlined the drafting of international documents, securing VP and AVP signatures for 30+ projects and enhancing approval efficiency by 25%.
  • Reviewed and streamlined 10 university policies, enhancing compliance and knowledge sharing among 20+ partners.
  • Waterloo International Dept

Front Desk, Reception (Tax Season 2021)

MNP
Waterloo, ON
03.2022 - 05.2022
  • Welcomed clients warmly while efficiently managing an accounting system for smooth tax preparation, organizing over 100 individual and corporate tax forms to enhance workflow efficiency.
  • Streamlined payment processing and receipt management, reducing turnaround time by 20%, while effectively coordinating client communications and supporting professional staff.

Senior Client Services Representative/ Marketing Assist.

CB Richard Ellis Ltd.
Kitchener, ON
08.2005 - 01.2018
  • Spearheaded monthly status reports and executed impactful marketing campaigns and government proposals, effectively managing budgets for over 8,000 contacts, resulting in increased outreach and engagement.
  • Managed daily calendar for over 50 commercial real estate properties, streamlining the coordination of purchases, sales, and leases, which contributed to quicker deal closures and enhanced support for the Sr. Vice President and Associate.

Legal Assistant / Law Clerk

Miller Thomson LLP
Kitchener, ON
09.2001 - 07.2005
  • Collaborated with legal counsel on complex cases, conducting thorough research and drafting critical documents that enhanced case preparation and ensured timely filing of confidential matters.
  • Accelerated case resolutions by preparing 50+ accurate billing statements monthly and managing deadlines, resulting in a 30% decrease in turnaround time.
  • Streamlined daily office scheduling for 20-30 client accounts, enhancing productivity and ensuring optimal time management for all parties involved.

Education

Bachelor of Arts - Social Sciences, Human Rights (Hons.)

York University (4-Year)
Toronto, Ontario Canada
09.2017 - 05.2021

2 Year Diploma - Legal Assistant / Law Clerk (Business Administration Department)

Mohawk College of Applied Arts & Technology
09.1994 - 05.1996

Summary

Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing day to day calendars, preparing reports and coordinating meetings. Detailed oriented, friendly, confidential with excellent customer service, problem-solving, and communication skills. Proficient in MS Office Suite, and able to learn new office software with ease.

Skills

  • Office administration
  • Meeting coordination
  • Document management
  • Human resources generalist

Certification

  • Advanced Skills for Administrative Assistants Level II (Calgary, AB) Canadian Training Resources Seminars-Certification, June 2008, Kitchener, ON

Accomplishments

Regular Company Reviews & Software Updates and Google Suite and Software Use

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Interests

Volunteering in the Community when and where possible

Reading Biographies, Hiking, life Learner

Software

MS 365, Google Suite - Workspace, Legal Software, Banner, Docusign, Creatio etc

Timeline

Administrative Head Office Relief Clerk - Human Resources & Citizen Service (HR)

Region of Waterloo
03.2024 - 06.2024

Student Advisor & Undergraduate Coordinator

University of Waterloo
10.2023 - 02.2024

International Agreements Coordinator

University of Waterloo
11.2022 - 09.2023

Front Desk, Reception (Tax Season 2021)

MNP
03.2022 - 05.2022

Bachelor of Arts - Social Sciences, Human Rights (Hons.)

York University (4-Year)
09.2017 - 05.2021

Senior Client Services Representative/ Marketing Assist.

CB Richard Ellis Ltd.
08.2005 - 01.2018

Legal Assistant / Law Clerk

Miller Thomson LLP
09.2001 - 07.2005

2 Year Diploma - Legal Assistant / Law Clerk (Business Administration Department)

Mohawk College of Applied Arts & Technology
09.1994 - 05.1996

Similar Profiles

CREATE PROFILE
MICHELLE BROMLEYExecutive Administrative Assistant