Michelle Boulet
Fort Saskatchewan,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Day Services Manager
The Robin Hood Association
Sherwood Park, AB
11.2021 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
Team Leader Disability Services
The Robin Hood Association
Fort Saskatchewan, AB
11.2013 - 11.2021
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Reviewed completed work to verify consistency, quality and conformance.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Community Disability Practitioner
The Robin Hood Association
Sherwood Park, AB
09.2011 - 11.2013
- Provided support and assistance to individuals with disabilities in the community.
- Assisted clients with activities of daily living such as meal preparation, personal hygiene, and mobility needs.
- Developed individualized service plans for each client based on their specific needs.
- Facilitated communication between clients, families, other professionals, and agencies involved in care planning.
- Maintained accurate records of services provided and progress made by clients.
- Documented services and collected required data for evaluation.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Actively listened to client's concerns while providing emotional support throughout their journey.
- Participated in team meetings to develop strategies for working with clients.
Education
Rehabilitation And Disability Studies
Lethbridge Collegiate Institute
Lethbridge, AB04-2003
Skills
- Service Delivery
- Relationship Building
- Policy and Procedure Enforcement
- Positive Attitude
- Reporting and Documentation
- Team Collaboration and Leadership
- Risk Management
Certification
- Mental Health First Aid
- Valid First Aid/CPR
- Non-Violent Crisis Intervention
- ASIST Training
- Medication Administration
Timeline
Day Services Manager
The Robin Hood Association
11.2021 - Current
Team Leader Disability Services
The Robin Hood Association
11.2013 - 11.2021
Community Disability Practitioner
The Robin Hood Association
09.2011 - 11.2013
Rehabilitation And Disability Studies
Lethbridge Collegiate Institute
- Mental Health First Aid
- Valid First Aid/CPR
- Non-Violent Crisis Intervention
- ASIST Training
- Medication Administration
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