Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Borboa

Manteca,CA

Summary

Dynamic professional with a proven track record at McDonald's, excelling in training program coordination and enhancing team performance. Skilled in developing training documentation and fostering a culture of efficiency and safety. Recognized for driving operational excellence and supporting management in achieving high standards of service and productivity.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's
05.2021 - Current
  • Key role in developing and guiding team members to perform at the highest standard
  • Responsible for onboarding and training new hires
  • Ensuring strict adherence to food safety and service procedures
  • Push staff to improve efficiency and consistency
  • Lead by example and reinforce company standards
  • Help maintain smooth operations
  • Support management
  • Trained and mentored 20+ new personnel hired to fulfill various roles.

Amazon Associate

Amazon
09.2023 - 04.2024
  • Ensure smooth warehouse operations by accurately picking, packing, and preparing customer orders while meeting strict productivity and quality standards
  • Maintain organization, following safety protocols, and supporting workflow efficiency across departments
  • Work with speed, accuracy, and attention to detail

Education

High School Diploma -

Sierra High School
Manteca, CA
05-2022

Skills

  • Training documentation
  • Sales expertise
  • Training program coordination
  • Fast-paced efficiency: Ability to work quickly and accurately under pressure while meeting strict performance and quality targets
  • Process adherence: Experienced in following detailed procedures and standardized work instructions to ensure consistency
  • Training & mentorship: Developed leadership as a Crew Trainer, teaching new employees and reinforcing company standards
  • Quality control: Maintained accuracy in order fulfillment at Amazon and upheld food/service standards at McDonald’s
  • Safety awareness: Familiar with OSHA-style safety protocols and maintaining a clean, hazard-free work environment
  • Problem-solving: Able to identify errors, correct them, and support smooth workflow with minimal disruption
  • Team collaboration: Strong history of working with diverse teams to meet collective goals in high-volume environments
  • Adaptability: Quickly adjust to new tasks, technologies, and changing priorities in fast-moving operations

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Amazon Associate

Amazon
09.2023 - 04.2024

Crew Trainer

McDonald's
05.2021 - Current

High School Diploma -

Sierra High School

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Michelle Borboa