Michelle Benjamin
Maple,ON
Summary
Compassionate and dedicated social service worker with over ten years of experience providing advocacy, counseling, and support services to diverse client populations. Skilled in conducting assessments, developing treatment plans, and collaborating with interdisciplinary teams to promote positive outcomes. Seeking to foster a safe and inclusive environment while leveraging clinical expertise and passion for social justice.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intervention Support Worker
York Region District School Board
10.2020 - Current
- Supported students with their academic work.
- Developed and implemented individualized support plans tailored to the needs of students with developmental disabilities.
- Assisted students with daily living activities including personal hygiene, meal preparation, and medical management.
- Facilitated social and recreational activities to promote socialization and community integration.
- Provided emotional support and crisis intervention as needed.
- Maintained accurate and detailed records of student progress and behaviors.
- Collaborated with healthcare providers, therapists, and family members to ensure comprehensive care.
Autism Support Associate
Kerry's Place Autism Services
06.2019 - Current
- Managed accurate documentation of client progress, ensuring timely updates to care plans and effective communication with families and other stakeholders.
- Demonstrated adaptability and flexibility in responding to the diverse needs of clients with autism, adjusting support strategies as needed for optimal outcomes.
- Promoted inclusion within the community by facilitating participation in local events and social opportunities for individuals with autism.
- Supported clients in achieving personal goals by implementing structured routines and clear expectations.
- Established trusting relationships with clients by consistently providing empathetic support and understanding their unique needs.
- Collaborated with multidisciplinary teams to develop evidence-based strategies for improving client outcomes.
- Administered medication and assisted clients in developing life skills, such as cooking, cleaning, and personal hygiene tasks, fostering increased independence.
- Trained fellow team members on best practices for supporting individuals with autism, enhancing overall service quality.
Head Office Administration Assistant
Kerry's Place Autism Services
06.2018 - 06.2020
- Managed day-to-day administrative tasks including scheduling appointments, coordinating meetings, and maintaining office supplies.
- Handled correspondence, prepared reports, and managed databases to ensure accurate and up-to-date records.
- Assisted in the preparation of documents, presentations, and materials for internal and external use.
- Provided support to staff and management by handling inquiries, coordinating events, and managing calendars.
- Ensured the confidentiality and security of sensitive information in compliance with organizational policies.
- Assisted in onboarding new employees by preparing orientation materials and managing paperwork.
- Assisted in managing budgets and tracking expenses to ensure financial efficiency.
Developmental Support Worker
Precious Flower Healthcare Inc.
05.2016 - 06.2018
- Supported clients in achieving personal goals and enhancing their quality of life through individualized coaching, community outings and mentorship.
- Conducted assessments to determine client needs and developed appropriate support strategies.
- Assisted clients with transportation to appointments, social events and community activities.
- Documented client progress and activities in accordance with agency policies and procedures.
- Collaborated with other professionals to plan and coordinate care for clients.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Educated clients on safety practices, self-advocacy, and independent living skills.
- Provided respite care for families and caregivers, ensuring trusting rapports with the clients and families.
- Participated in training programs to stay current on best practices, regulatory requirements, and new developments in the field.
Education
Diploma in Social Service Work -
Seneca King Campus
King City, ONSkills
- Strong case management skills with the ability to assess client needs, develop care plans, and coordinate services to support clients in achieving their goals
- Proficient in providing counseling and therapeutic interventions to individuals, families, and groups
- Strong advocacy skills to empower clients and ensure their rights are upheld within social systems and communities
- Ability to collaborate effectively with interdisciplinary teams, including healthcare professionals, educators, and community organizations
- Excellent verbal and written communication skills to interact with clients, document progress, and communicate effectively with stakeholders
- Proficient in maintaining accurate and confidential client records, progress notes, and reports in compliance with regulations and standards
- Strong analytical and problem-solving skills to identify challenges, develop solutions, and implement effective interventions
- Certified in First AID/CPR, Non-Violent Crisis Intervention training and Medication Administration
- Able to work well as an individual and as a team member
- Fluent in English and Vietnamese
Volunteer Experience
360 Kids, Richmond Hill, ON, Connections Emergency Housing and Home Base Drop In Centre
- Worked with youth in finding housing and employment, built cliental rapports, completed client Documentation, practiced counseling skills when working with youth, performed intake interviews/needs assessments, executed resume building and interviewing workshops to prepare youth to find employment.
Vaughan Enriched Day Program, Maple, ON
- Worked with individuals with special needs in 1-1 setting to build on life skills/interpersonal skills and facilitated group activities throughout the day, organized fundraisers/day trips, hosted events for students, and helped individuals find employment.
Best Buddies Program at Stephen Lewis Secondary School, Thornhill, ON
- Worked with kids with disabilities within a classroom setting, helped them improve their interpersonal skills, and taught students in a group and 1-1 setting with Math, English, and Science.
March Madness at North Thornhill Community Centre, Thornhill, ON
- Organized and facilitated activities throughout the day, Completed intake form and assisted with office administration, Supervised children from ages 2-16
Certification
Registered Behavior Technician Course with Geneva Centre for Autism
Applied Behavioral Analysis (ABA) with Geneva Centre for Autism
References
References available upon request
Timeline
Intervention Support Worker
York Region District School Board
10.2020 - Current
Autism Support Associate
Kerry's Place Autism Services
06.2019 - Current
Head Office Administration Assistant
Kerry's Place Autism Services
06.2018 - 06.2020
Developmental Support Worker
Precious Flower Healthcare Inc.
05.2016 - 06.2018
Diploma in Social Service Work -
Seneca King Campus
Similar Profiles
Laura Dianna SirianniLaura Dianna Sirianni
Elementary School Teacher at York Region District School BoardElementary School Teacher at York Region District School Board
Paige GatesPaige Gates
Summer Institute - Camp Counselor at York Region District School BoardSummer Institute - Camp Counselor at York Region District School Board
Almas VadsariaAlmas Vadsaria
Teacher at York Region District School BoardTeacher at York Region District School Board
Violet RaptouViolet Raptou
Department Head, Core French and IB Program at York Region District School BoardDepartment Head, Core French and IB Program at York Region District School Board
Brandon DecarvalhoBrandon Decarvalho
Concrete Finisher/Form Carpenter at S&P DevelopmentsConcrete Finisher/Form Carpenter at S&P Developments