Michelle Benheretz
HomeGoods
Chula Vista
1
year of professional experience
Bilingual Spanish-English professional with experience in customer service, retail, administrative operations, and cross-departmental support. Skilled at building relationships, communicating clearly with diverse communities, understanding customer needs, and creating welcoming experiences. Demonstrates adaptability, initiative, attention to detail, and the ability to learn new systems quickly. Experienced in retail sales support, merchandising, cashiering, financial processing, and team collaboration, with a strong commitment to helpful, inclusive service.
Work History
Administrative Secretary
5 Months- Serve as a primary contact for the department director, coordinating meetings, managing scheduling, and supporting daily administrative priorities.
- Communicate and coordinate with departments across the college district to facilitate information sharing, resolve questions, and support operational needs.
- Provide Spanish-language assistance when needed, helping Spanish-speaking individuals understand information, procedures,a dn available resources.
- Process vendor invoices through ESM system and coordinate with accounting to support accurate, timely payments.
- Compile financial reports, prepare and process budget transfers, and assist with financial documentation and tracking.
- Research equipment purchasing options to support informed purchasing decision and departmental operational needs.
- Maintain organized records and documentation while managing multiple requests, deadlines and completing priorities.
- Collaborate with internal departments, vendors, and administrative staff to support efficient workflows and professional service.
Retail Associate
11 Months- Transitioned from seasonal to permanent employment by demonstrating initiative, adaptability, and a commitment to excellent customer service.
- Quickly transitioned to cashiering, point-of-sale procedures, merchandising, product flow, and store operating standards despite limited prior retail experience.
- Assisted customers with store credit card application with the first few weeks of employment, demonstrating early initiative in customer engagement and sales support.
- Supported Spanish-speaking customers through translation, clear communication, and personalized assistance throughout the shopping and checkout experience.
- Selected to provide Cash Office coverage during team members' absences and vacations after quickly learning the required procedures.
- Assisted with markdowns, merchandising presentation, and inventory counts while maintaining efficiency and following established processes.
- Supported front-end operations and collaborated with coworkers to address customer needs and maintain smooth store operations.
Education
Associate of Arts - Psychology
Associate of Arts - Communications
Skills
Bilingual (Spanish/English)
Relationship Building
Retail Sales Support
Customer Service
Inventory Support
Team Collaboration
Problem Solving
Financial Accuracy
Adaptability
Timeline
Administrative Secretary
Southwestern Community College District
2026.06 - CurrentRead More
Retail Associate
HomeGoods
2025.12 - CurrentRead More
Long Beach City College
Associate of Arts from Psychology
Read More
Long Beach City College
Associate of Arts from Communications
Read More