Michelle Beaulieu
Cambridge,ON
Summary
Reliable and upbeat Sales Associate, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Sales/Wireless Associate
STAPLES
07.2022 - Current
- Provided excellent customer service when speaking to customers
- Able to sell phone plans and provide deals to customers
- Upgraded cellphones and different phone plans
- Able to identify fraudulent customers and fake ID
- Work with Rogers, Telus, Koodo and Fido
- Able to sell prepaid plans to customers
- Efficiently and accurately give the right information on the products
- Able to upsell warranties
- Demonstrated outstanding motive for selling our tech support subscriptions and monthly protection on laptops
- Able to take online orders in a timely manner and check for provincial ID
- Learned how to take print orders and passport photos
- Promoted products and created revenue for the company as required
- Outreached businesses on our business preferred programs.
Counter Staff
TIM HORTONS
01.2019 - 01.2022
- Provided excellent customer service when filling customer orders
- Efficiently and accurately collected customer payments to ensure that customer was served in a timely manner
- Opened and closed the store independently to ensure that store was secure in a responsible manner
- Worked as a team with other customer service attendants under pressure
- Demonstrated outstanding customer service skills
- Able to keep calm and act as a leader in a stressful environment when necessary
- Took initiative and responsibility when relieving employees for breaks
- Stocked and staged products routinely to safety standards.
Education
Bachelor of Arts - Psychology
Wilfrid Laurier University
Waterloo, ON04.2026
Skills
- Product Demonstartion / Sales
- Training and mentoring
- Customer Service
- Device configuration
Candidate/References
- MICHELLE BEAULIEU, 8-633 Parkview Crescent, Cres., ON, N3H 5H7, 226-505-5156, beaulieumichelle33@gmail.com, To obtain full-time employment in order to gain more experience in the service industry, in order to save for my post-secondary endeavors., 09/2017, 06/2021, Ontario Secondary School Diploma, Business and leadership, Motivated, Strong Willed, Fast Learner, Outgoing, Respectful, Patient, Attentive to Customer Service, Take Initiative, Reliable, Volunteer at Mothers Against Drunk Driving (MADD), 2017, 2020, Packaged product, Door to Door Sales fund-raising, Environmental awareness, Fitness, Hanging out with friends, Traveling, Listening to Music, Playing guitar and piano,
- Alyson Payne-Moniz, Manager at Tim Hortons, (519) 239-7449,
- Dawna Lloyd-Rodley, Supervisor at Tim Hortons, (250) 609-3277,
- Mason Lundrigan-Maurer, Supervisor at Tim Hortons, (519) 242-0718
Languages
English
Native or Bilingual
Timeline
Sales/Wireless Associate
STAPLES
07.2022 - Current
Counter Staff
TIM HORTONS
01.2019 - 01.2022
Bachelor of Arts - Psychology
Wilfrid Laurier University