Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Balsillie

Calgary,Canada

Summary

Senior administrative professional with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.

Overview

17
17
years of professional experience
1
1
Certification

Work History

  • Roles with progressive experience in coordination and administration

Sr. Administrative Assistant / Appeal Coordinator

Ryan ULC
11.2020 - Current
  • Coordinated project schedules to ensure timely communication among stakeholders.
  • Managed confidential documents and correspondence, maintaining strict compliance with organizational policies.
  • Managed filing systems, enhancing document retrieval speed and accuracy.
  • Organized company events and team-building activities, promoting employee engagement and morale enhancement.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.

Senior Administrative Assistant, Safety & Reliability

Enbridge Inc.
08.2014 - 07.2020
  • Supported 1 Vice President and 3 Directors in the Safety and Reliability department. Provided additional assistance to Technical Managers, Advisors and Analysts. Provided complex calendar management and created training schedules.
  • Confidential, non-judgement support for information and interactions related to incident management and safety concerns within the Calgary office.
  • Facilitated training for new Emergency Wardens and Safety Representatives. Average was 10 students per session. Training was delivered face to face, on-site Calgary.
  • Efficient, accurate document management through various platforms such as SharePoint, e-mail and shared drives. Proofing of materials before distribution.
  • United Way Campaign Volunteer

Senior Administrative Assistant

Northern Gateway Project
01.2012 - 01.2014
  • Supported 1 Director, Northern Gateway Project. Onboarded over 15 Engineers and Consultants, providing all documentation related to successful completion of the project. Provided full office management to the satellite office location. In-direct responsibility for Receptionist.

Administrative Assistant

Shipper Services & Oil Accounting
01.2009 - 01.2012
  • Supported 1 Director. Acted as gatekeeper for access to the Director as well as scheduling all events. This included shipper meetings, logistics reviews, staff meetings as well as events for charities and staff morale.

Education

OHS Advanced Certificate - Continuing Education

University of Calgary
Calgary, Alberta
08.2020

HS&E Certificate - Continuing Education

University of Calgary
Calgary, Alberta
03.2019

Skills

  • Strengths to Leverage: Administration Presentations Calendar Management Relationship Building Formatting Discretion Meeting Coordination Follow-Up Multi-Tasking
  • Computer Skills: MS Word, Excel, PowerPoint, Outlook, Markview, SharePoint, Workday, PeopleSoft

Certification

HS&E Certificate, University of Calgary, Continuing Education March 2019

OHS Advanced Certificate, University of Calgary, Continuing Education August 2020

Timeline

Sr. Administrative Assistant / Appeal Coordinator

Ryan ULC
11.2020 - Current

Senior Administrative Assistant, Safety & Reliability

Enbridge Inc.
08.2014 - 07.2020

Senior Administrative Assistant

Northern Gateway Project
01.2012 - 01.2014

Administrative Assistant

Shipper Services & Oil Accounting
01.2009 - 01.2012

HS&E Certificate - Continuing Education

University of Calgary

OHS Advanced Certificate - Continuing Education

University of Calgary

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Michelle Balsillie