Michelle Balsillie
Calgary,Canada
Summary
Senior administrative professional with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.
Overview
17
17
years of professional experience
1
1
Certification
Work History
- Roles with progressive experience in coordination and administration
Sr. Administrative Assistant / Appeal Coordinator
Ryan ULC
11.2020 - Current
- Coordinated project schedules to ensure timely communication among stakeholders.
- Managed confidential documents and correspondence, maintaining strict compliance with organizational policies.
- Managed filing systems, enhancing document retrieval speed and accuracy.
- Organized company events and team-building activities, promoting employee engagement and morale enhancement.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
Senior Administrative Assistant, Safety & Reliability
Enbridge Inc.
08.2014 - 07.2020
- Supported 1 Vice President and 3 Directors in the Safety and Reliability department. Provided additional assistance to Technical Managers, Advisors and Analysts. Provided complex calendar management and created training schedules.
- Confidential, non-judgement support for information and interactions related to incident management and safety concerns within the Calgary office.
- Facilitated training for new Emergency Wardens and Safety Representatives. Average was 10 students per session. Training was delivered face to face, on-site Calgary.
- Efficient, accurate document management through various platforms such as SharePoint, e-mail and shared drives. Proofing of materials before distribution.
- United Way Campaign Volunteer
Senior Administrative Assistant
Northern Gateway Project
01.2012 - 01.2014
- Supported 1 Director, Northern Gateway Project. Onboarded over 15 Engineers and Consultants, providing all documentation related to successful completion of the project. Provided full office management to the satellite office location. In-direct responsibility for Receptionist.
Administrative Assistant
Shipper Services & Oil Accounting
01.2009 - 01.2012
- Supported 1 Director. Acted as gatekeeper for access to the Director as well as scheduling all events. This included shipper meetings, logistics reviews, staff meetings as well as events for charities and staff morale.
Education
OHS Advanced Certificate - Continuing Education
University of Calgary
Calgary, Alberta08.2020
HS&E Certificate - Continuing Education
University of Calgary
Calgary, Alberta03.2019
Skills
- Strengths to Leverage: Administration Presentations Calendar Management Relationship Building Formatting Discretion Meeting Coordination Follow-Up Multi-Tasking
- Computer Skills: MS Word, Excel, PowerPoint, Outlook, Markview, SharePoint, Workday, PeopleSoft
Certification
HS&E Certificate, University of Calgary, Continuing Education March 2019
OHS Advanced Certificate, University of Calgary, Continuing Education August 2020
Timeline
Sr. Administrative Assistant / Appeal Coordinator
Ryan ULC
11.2020 - Current
Senior Administrative Assistant, Safety & Reliability
Enbridge Inc.
08.2014 - 07.2020
Senior Administrative Assistant
Northern Gateway Project
01.2012 - 01.2014
Administrative Assistant
Shipper Services & Oil Accounting
01.2009 - 01.2012
HS&E Certificate - Continuing Education
University of Calgary
OHS Advanced Certificate - Continuing Education
University of Calgary