Michelle Balletti-Jimmerson
Tracy
Summary
Experienced law enforcement records professional with 12 years of service in the Tracy Police Department Records Unit, including four years as a Senior Police Records Assistant. Proven expertise in managing unit workflow, training and mentoring new Records personnel, and ensuring accuracy and compliance with confidential police records. Trusted to serve as Acting Records Supervisor on multiple occasions, demonstrating strong leadership, operational oversight, and sound judgment in a fast-paced, high-responsibility environment.
Overview
14
14
years of professional experience
Work History
Senior Police Records Assistant
Tracy Police Department
Tracy, CA
12.2021 - Current
- Process the monthly NIBRS/CIBRS reports for DOJ and verify for accuracy.
- Provide leadership and operational oversight to Records staff, ensuring accurate, timely, and compliant management of confidential police reports, law enforcement records, court documents, subpoenas, and registrant and permit files.
- Supervises and trains records personnel in operational procedures and equipment use while implementing and maintaining departmental policies and standards.
- Serve as a subject matter expert for complex and sensitive police records matters, applying sound judgment and discretion to ensure legal and regulatory compliance.
- Support unit workflow and quality control efforts by reviewing work, identifying issues, and providing corrective guidance as needed.
- Act in a supervisory capacity when assigned, assisting with daily operations and ensuring continuity of service within the Records Unit.
- Serves as a point of contact for the public, providing accurate information on department policies, procedures, and regulations; professionally resolves complaints and service requests in person and by telephone; processes fee payments and related financial transactions.
- Process drug and alcohol results from DOJ
- Enhanced record accuracy by meticulously reviewing and updating police reports and documents.
- Improved overall workflow efficiency through proactive communication with colleagues and supervisors regarding work progress or challenges encountered.
- Collaborated with fellow records assistants to ensure consistency and accuracy across all documentation efforts.
- Assisted with yearly shift and vacation schedules.
- Completed monthly DOJ Validations for CLETS entries into CSAR, WPS, CARPOS, AFS, APS
- Assisted in the biennial DOJ Audits for CORI, CLETS databases, CLETS Policies and Security, CalPhoto
- Assisted with creating new employee accounts for CLETS access and ensured all current employees are in compliance with their CLETS certification per DOJ Policy.
Police Records Assistant I/II
Tracy Police Department
Tracy, CA
09.2013 - 12.2021
- Managed records management system to ensure accurate and timely retrieval of police reports.
- Processed requests for public records in compliance with legal standards and departmental policies.
- Maintained confidentiality of sensitive information while handling inquiries from the public and law enforcement personnel.
- Assisted in the retrieval of public records requests, providing timely and relevant information.
- Utilized records management systems to track and update case files efficiently.
Police Data Specialist I
San Jose Police Department
San Jose, CA
06.2012 - 08.2013
- Scanned documents and saved in database to keep records of essential organizational information.
- Processed the sealing of records
- Enter stolen/recovered and missing people information into California Law Enforcement Telecommunications System (CLETS)
Education
Associate of Arts - Visual Presentation And Space Design
Fashion Institute of Design & Merchandising
San Francisco, CASkills
- CLETS Certified Full Access Trainer
- POST Records Supervisor Course
- NIBRS/CIBRS Compliance
- Mark43 CAD/RMS, CLETS, CSAR, CalPhoto, LAWS, DataWorks, ATIMS, Excel, Word, PowerPoint, Outlook, PowerTime, CAPSS, Veritone
Timeline
Senior Police Records Assistant
Tracy Police Department
12.2021 - Current
Police Records Assistant I/II
Tracy Police Department
09.2013 - 12.2021
Police Data Specialist I
San Jose Police Department
06.2012 - 08.2013
Associate of Arts - Visual Presentation And Space Design
Fashion Institute of Design & Merchandising