Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Michelle Avila Navarro

Vancouver

Summary

Friendly, bilingual customer service professional with 4+ years of experience in fast-paced food service and retail environments. Skilled in multitasking, creating strong customer connections, and maintaining high standards under pressure. Seeking a barista or serving position where I can bring energy, efficiency, and exceptional guest service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front of House – Theatre Attendant

Studio 58
01.2023 - Current
  • Managed ticket sales and welcomed guests to live performances
  • Ensured theatre capacity was maintained and patrons were seated efficiently
  • Promoted customer loyalty and confidence

Barista

Starbucks
07.2020 - 12.2022
  • Provided efficient, high-quality service in two of Canada’s busiest Starbucks locations
  • Delivered over 100 beverages per shift during peak hours while maintaining drink accuracy and presentation
  • Built lasting connections with regular customers through personalized service
  • Mentored new team members and supported onboarding and training
  • Maintained cleanliness and compliance with food safety standards

Server

Mocha Cabana Bistro
01.2019 - 07.2020
  • Greeted guests warmly and provided attentive table service in a busy casual dining environment
  • Recommended menu items based on customer preferences and dietary restrictions
  • Communicated efficiently with kitchen and bar staff to ensure timely service
  • Maintained cleanliness and a welcoming atmosphere throughout shifts

Teacher Assistant

F.L.V.T Elementary School
09.2019 - 12.2019
  • Supported lesson planning and provided one-on-one support to students
  • Communicated with teachers and parents to support student development

Education

Diploma - Theatre Arts

Langara College
Vancouver, BC

High School Diploma -

Catholic Central High School
Lethbridge, AB
01.2020

Skills

  • Fast-paced multitasking
  • Customer service & guest experience
  • POS system operation & cash handling
  • Bilingual: English & Spanish
  • Team collaboration & communication
  • Drink preparation & customization
  • Reliability and punctuality

Accomplishments

Deans Honour roll recipient 3 years in a row.

Certification

  • Serving It Right – British Columbia
  • Workplace Readiness Certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front of House – Theatre Attendant

Studio 58
01.2023 - Current

Barista

Starbucks
07.2020 - 12.2022

Teacher Assistant

F.L.V.T Elementary School
09.2019 - 12.2019

Server

Mocha Cabana Bistro
01.2019 - 07.2020

Diploma - Theatre Arts

Langara College

High School Diploma -

Catholic Central High School

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Michelle Avila Navarro