Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MICHELLE ARGANZA-ABAD

Courtice,ON

Summary

Reliable individual experienced in conducting market research and creating marketing strategies. Profess Great Interpersonal Skills with empathy, good communication and problem solving that are core skills in providing Excellent Customer Service in a well mannered situation. Skilled at producing high-quality content to increase sales . Recognized as strong team player with exceptional communication skills. Ambitious Marketing Assistant optimizing campaign performance to drive business success. Devoted market surveyor with established record of measurable customer engagement, coordinating lead generating campaigns and achieving notable revenue results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain WORK FROM HOME full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Marketing Assistant- (Part-Time)

CDC Rainbow
05.2020 - Current
  • Boosted sales revenue by identifying potential clients and implementing targeted marketing strategies.
  • Developed compelling sales presentations for increased client engagement and conversion rates.
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Established strong relationships with key industry influencers, enhancing company reputation and expanding reach within target markets.
  • Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
  • Organized successful trade shows and events, showcasing company products and generating valuable leads.
  • Managed a high-performing sales team, providing ongoing coaching and support to drive exceptional results.
  • Increased repeat business through attentive follow-ups, fostering long-term relationships with satisfied clients.
  • Exceeded quarterly sales targets consistently by focusing on strategic prospecting efforts and tailored pitches for each potential client.
  • Streamlined internal communication channels between the marketing and sales teams, enabling seamless execution of campaigns that maximized ROI on marketing spend.
  • Revamped the company''s social media presence, engaging audiences across multiple platforms to increase brand visibility and generate quality leads effectively.
  • Nurtured a network of referral partners who consistently provided qualified leads which contributed significantly to overall revenue growth.
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Collaborated with product development teams to incorporate client feedback into new offerings, resulting in more relevant and appealing solutions for the target audience.
  • Tracked sales data to understand current trends and proactively capitalize on emerging opportunities.
  • Helped optimize marketing strategies by contributing relevant information, ideas and research.
  • Passed out informational brochures at businesses to connect with potential customers and increase brand awareness.
  • Collected market intelligence and reviewed territory management data to identify referral opportunities.
  • Delivered polished and informative presentations to highlight products and close consistent sales.
  • Created customized marketing materials to increase product awareness.

Sales Agent Representative (Part-Time)

CDC Rainbow
11.2017 - Current
  • Increased sales revenue by developing and maintaining strong client relationships.
  • Implemented effective sales strategies for consistent growth in market share.
  • Exceeded monthly sales targets through proactive prospecting and lead generation.
  • Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
  • Conducted product demonstrations for potential clients, showcasing unique features and benefits that led to increased sales.
  • Delivered engaging presentations at trade shows and conferences, generating interest in company products and services.
  • Continuously updated product knowledge through training sessions and independent research, ensuring accurate information was relayed to customers.
  • Streamlined internal processes by working closely with other departments such as marketing, operations, and finance to ensure seamless transactions for customers.
  • Evaluated customer feedback regularly to identify areas for improvement in both product offerings and service delivery.
  • Built a robust network of industry contacts through participation in various professional organizations.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Payroll Clerk (Part-Time)

Wilson's Haus Of Lechon
06.2017 - Current
  • Streamlined payroll processing by implementing efficient data entry and verification procedures.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated reports to track employee time and attendance.
  • Maintained confidentiality of employee records and payroll information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Manually encoding time and calculating time from the time cards using Excel.
  • Manually encoding income on Payroll Source Deductions Calculator.
  • Manually making payslips to employees.
  • Manually making T4 slips.

Warehouse Associate

Baskits
04.2017 - 12.2017
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated equipment while observing standard safety procedures.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Arranged products on a basket and wrapped properly to be very presentable to the customers ordering gifts for their loved ones, friends or company.


Registered Nurse

Davao Medical School Foundation Hospital
01.2008 - 07.2008
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Private Duty Nurse to patients who have no room in the Intensive Care Unit.
  • Delivered utmost tender loving care to patients.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Managed care from admission to discharge.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Managed patients recovering from medical or surgical procedures.

DATA ENCODER

Department Of Social Welfare And Development
05.2007 - 12.2007
  • Enhanced data accuracy by meticulously encoding information from various sources.
  • Improved data processing efficiency by utilizing relevant software and tools for data entry tasks.
  • Streamlined workflows with effective organization and prioritization of multiple encoding projects.
  • Reduced errors in encoded data by conducting thorough quality checks on completed work.
  • Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
  • Assisted colleagues in troubleshooting technical issues related to software applications used for data entry tasks.
  • Utilized keen attention to detail in identifying potential discrepancies or inaccuracies within source materials prior to beginning the encoding process.
  • Maintained database by entering new and updated client information.

Education

Bachelor of Science - Nursing

BROKENSHIRE COLLEGE
DAVAO CITY, PHILIPPINES
03.2007

Bachelor of Science - Computer Science

AMA COMPUTER COLLEGE
Computer Science (Undergraduate)
09.2002

Skills

  • Project Support
  • Branding
  • Customer Service
  • Flexible and Adaptable
  • Relationship Building
  • Prospecting and Lead Generation
  • Online and Traditional Marketing

Languages

English
Native or Bilingual

Timeline

Marketing Assistant- (Part-Time)

CDC Rainbow
05.2020 - Current

Sales Agent Representative (Part-Time)

CDC Rainbow
11.2017 - Current

Payroll Clerk (Part-Time)

Wilson's Haus Of Lechon
06.2017 - Current

Warehouse Associate

Baskits
04.2017 - 12.2017

Registered Nurse

Davao Medical School Foundation Hospital
01.2008 - 07.2008

DATA ENCODER

Department Of Social Welfare And Development
05.2007 - 12.2007

Bachelor of Science - Nursing

BROKENSHIRE COLLEGE

Bachelor of Science - Computer Science

AMA COMPUTER COLLEGE

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MICHELLE ARGANZA-ABAD