Michelle Ann Hernan
Moncton,NB
Summary
Detail-oriented and results-focused accountant with a robust foundation in public accounting and extensive experience in the banking sector, combining expertise in financial analysis, regulatory compliance, and financial reporting. Possesses a deep understanding of Generally Accepted Accounting Principles (GAAP) and International Financial Accounting Standards (IFRS), account reconciliation, internal controls, and risk management developed through thorough experience in the accounting and financial industry. Proficient in financial reconciliation and reporting, and advanced knowledge in Microsoft Excel, Xero, Sage, and QuickBooks, with a reputation for reliability and accuracy in delivering high-quality results. Adaptable and eager to learn, thriving in collaborative environments while actively contributing to team success and cross-functional objectives.
Overview
18
18
years of professional experience
Work History
Accountant
Doane Grant Thornton LLP
05.2024 - Current
- Planned and prepared financial statements, reviews, and compilations for clients across diverse industries, ensuring IFRS compliance and data integrity.
- Conducted in-depth financial analysis and reconciliation to identify discrepancies in accounts, support decision-making, and maintain regulatory compliance.
- Collaborated cross-functionally to support client engagements, streamline financial reporting processes, and improve overall client service efficiency.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Prepared and filed corporate and personal income tax returns of clients.
Junior Assistant Manager
BDO Unibank Inc.
03.2014 - 05.2022
- Managed daily cash operations and general services, ensuring 100% accountability of cash and assets while enhancing operational efficiency.
- Strengthened client retention through strategic relationship management and personalized financial service delivery, and deeper insights into client needs.
- Verified and authorized high-value transactions exceeding teller limits, ensuring strict adherence to bank policies and mitigating financial risk.
- Supervised a team of 10+ tellers, conducted quarterly performance reviews, and implemented targeted training programs that boosted team efficiency.
- Improved transaction processing accuracy by 25% through hands-on coaching for coachees and process optimization.
- Ensured compliance with internal controls and audit requirements, contributing to a 90% pass rate on internal audits.
Marketing Assistant
BDO Unibank Inc.
12.2009 - 02.2014
- Managed and maintained detailed financial profiles and investment portfolios for clients.
- Provided customized financial and investment recommendations through comprehensive market and credit risk analysis, enhancing client trust and decision-making.
- Conducted in-depth assessments of clients’ financial health—including income, liabilities, and creditworthiness—to support informed credit decisions and loan endorsements.
- Identified cross-selling opportunities based on client profiles and financial behavior, contributing to an increase in product penetration and investment expansion.
- Strengthened client relationships, driving an increase in portfolio retention and boosting recurring revenue streams.
Customer Service Associate
BDO Unibank Inc.
03.2007 - 11.2008
- Accurately processed high-volume financial transactions while maintaining a strong customer-centric focus, improving service quality and operational accuracy.
- Assessed customer financial needs through direct interactions, leading to effective cross-selling of credit products such as loans and lines of credit, supporting revenue growth and credit portfolio expansion.
- Ensured strict compliance with internal security protocols and banking regulations, contributing to the integrity of financial operations.
Education
Diploma - Business Administration, Accounting
New Brunswick Community College
05-2024
Bachelor of Science - Accountancy
Saint Louis University
05-2005
Skills
- Financial data analysis and reporting
- Detailed financial reporting expertise
- Internal controls expertise
- Critical Thinking
- Detail-oriented approach
- Cross-functional communication
- Adaptability and Willingness to learn
- Excellent time management and organizational skills
- Financial account reconciliation
- Meticulous attention to detail
- Experienced in applying GAAP standards
- International Financial Reporting Standards expertise
Timeline
Accountant
Doane Grant Thornton LLP
05.2024 - Current
Junior Assistant Manager
BDO Unibank Inc.
03.2014 - 05.2022
Marketing Assistant
BDO Unibank Inc.
12.2009 - 02.2014
Customer Service Associate
BDO Unibank Inc.
03.2007 - 11.2008
Diploma - Business Administration, Accounting
New Brunswick Community College
Bachelor of Science - Accountancy
Saint Louis University
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