Michelle
RED DEER,AB
Summary
Dedicated professional with a history at Bethany Care Society, excelling in client satisfaction and POS system operations. Demonstrated ability to enhance quality of life for clients through empathetic listening and efficient service delivery. Proven track record in improving customer relations and loyalty, showcasing exceptional time management and communication skills.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Caregiver
Bethany Care Society
01.2024 - Current
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Cashier
Petro-Canada
03.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Improved efficiency, organized checkout area for optimal workflow.
- Used POS system to enter orders, process payments and issue receipts.
Education
Business Diploma - Hotel, Motel, And Restaurant Management
Red Deer Polytechnic
Red Deer, None01-2026
Skills
- Daily living assistance
- Housekeeping tasks
- Verbal and written communication skills
- Empathetic listening
- Client satisfaction
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Cash register systems
- POS system operations
Timeline
Caregiver
Bethany Care Society
01.2024 - Current
Cashier
Petro-Canada
03.2023 - 01.2024
Business Diploma - Hotel, Motel, And Restaurant Management
Red Deer Polytechnic
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