Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michell Tinajero Soto

Pointe-Claire,QC

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at ACE Service Mechaniques. Skilled in Microsoft Excel and professional communication, adept at managing office inventories and improving client relations. Successfully supervised a team, achieving significant improvements in living conditions and sales growth.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

ACE Service Mechaniques
05.2022 - 12.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Officer /Language Translator

Roxboro Excavation
09.2021 - 05.2022
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Building Manager

Plan Immobilier
04.2018 - 05.2019
  • Optimized space utilization in common areas through careful design choices that improved aesthetics while accommodating tenant needs.
  • Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
  • Supervised all the apt. in the facility and staff of 10 employees.
  • Planned and scheduled general maintenance, major repairs and remodeling projects.

Salesperson

Vidanta
09.2017 - 04.2018
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Coached new hires on sales techniques, contributing to their development as successful team members.

Education

DEP in Secretary And 1 Year of College For Human S - Administrative Assistant

Leonard- De Vinci
Montreal
05.2020

Skills

  • Computer Skills
  • Microsoft Excel
  • Data Entry
  • Microsoft Word
  • Customer Service
  • Microsoft PowerPoint
  • Office Administration
  • Administrative Support
  • Professional Communication
  • Customer Relations
  • Strong Problem Solver

Languages

English
Full Professional
French
Full Professional
Spanish
Native or Bilingual
Italian
Elementary

Timeline

Administrative Assistant

ACE Service Mechaniques
05.2022 - 12.2024

Administrative Officer /Language Translator

Roxboro Excavation
09.2021 - 05.2022

Building Manager

Plan Immobilier
04.2018 - 05.2019

Salesperson

Vidanta
09.2017 - 04.2018

DEP in Secretary And 1 Year of College For Human S - Administrative Assistant

Leonard- De Vinci

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Michell Tinajero Soto