Diligent Bank Associate and Business Consultant with a strong background in banking operations, client relationship management, and financial advisory. Proven ability to facilitate financial transactions, resolve customer inquiries, and enhance the overall banking experience. Skilled in problem-solving, digital banking support, and effective communication to deliver service excellence in fast-paced environments.
Consistently achieved over 95% in call quality and customer service scores at Abu Dhabi Commercial Bank, reflecting strong communication skills and commitment to client satisfaction.
Consistently achieved over 95% in call quality and customer service scores, reflecting strong communication and client-focused service excellence.