Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

MICHELE TASCHUK

PRITCHARD

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Personal Lines Insurance

Kamloops Insurance
01.2022 - 06.2024
  • Enhanced sales skills through ongoing training initiatives, staying current on industry trends and best practices in personal lines insurance sales.
  • Contributed to the development of new product offerings by providing insights on market trends and customer needs within the personal lines insurance space.
  • Spearheaded training initiatives to enhance team performance in sales, service, underwriting, and risk management aspects of personal lines insurance products.
  • Participated in ongoing professional development initiatives, staying current with industry best practices and regulatory changes affecting personal lines insurance services.

Personal Lines Assistant

Hub International
01.2019 - 06.2022
  • Conducted thorough policy reviews, identifying opportunities for upselling additional coverage options.
  • Expanded client base with proactive outreach and relationship-building efforts.
  • Assisted clients in navigating complex insurance terminology, facilitating informed decision-making about coverage options.
  • Made contact with insurance carriers to discuss policies and individual benefits.

Insurance Advisor

Western Financial Group
07.2017 - 06.2019
  • Customer Service - General Office Duties
  • ICBC- New, renewal, changes for auto insurance
  • Personal Lines - Calculated quotes & educated potential clients on insurance options for: Home, Mobile, Condo, Tenants, working closely with Underwriters
  • Recreational Vehicles, Travel Medical, Watercraft
  • Meeting Targets, staying up to date with education in the Insurance Industry
  • Contributed to the development of new product offerings by providing insights on market trends and customer needs within the personal lines insurance space.
  • Spearheaded training initiatives to enhance team performance in sales, service, underwriting, and risk management aspects of personal lines insurance products

Insurance Advisor

Underwriters Insurance
08.2012 - 06.2017
  • Exceptional customer service
  • Addressed customers inquiries and/or complaints daily
  • ICBC - New, Renewal, Changes, Fleets Auto Insurance
  • ICBC Stock Inventory Orders and Returns
  • Developed New Business for the Organization
  • Personal Lines - Calculated quotes & educated potential clients on insurance options for: Home, Mobile, Condo, Tenants, Recreational Vehicles, Travel Medical, Watercraft
  • Trained New Employees

Insurance Advisor

BCAA
12.2010 - 02.2012
  • Met & exceeded sales targets & forecasts
  • Sold private & ICBC Insurance new, renewals, cancellations to new & repeat clients
  • Participated in sales strategy & Team building workshops
  • Reputation for exceptional customer service & follow-ups

Hume Hotel- Best Western - Martin Group
01.2005 - 01.2010
  • Daily Meal Prep for Restaurant, Banquets, & Sunday Brunches
  • Ensured accuracy & awareness of food costs increasing Restaurants profits
  • Menu planning daily, ordering & receiving stock orders
  • Training new employees
  • Reputation for creating positive work environment
  • Cooking on all lines of the kitchen
  • Sunday Brunches served up to 150 people

The Victorian Seniors Home
01.2000 - 01.2005
  • Independent Seniors home housed 40 seniors and 4 staff members
  • Daily cooked breakfast, lunch & dinners with attention to special dietary needs
  • Helped with receiving stock orders
  • Minor Housekeeping
  • Assisted with recreational programs

Education

Fundamentals of Insurance

Insurance Council of British Columbia
Vancouver, BC

Office Technology

Control Data Institute
Vancouver, BC

Food Safe

North Okanagan Health Unit
North Okanagan

Traffic Control Person

BCCSA
Kamloops, BC

Skills

  • Constructive Mindset
  • Outstanding Customer Relations
  • Proactive Problem-Solver
  • Collaborative Teamwork
  • Hands-On Tool Experience
  • Goal-oriented mindset

Accomplishments

  • Contributed to a consistent customer satisfaction rating through quality and timely service.

Certification

  • Food Safe
  • Serving It Right
  • First Aid

Languages

English
Limited Working

Interests

  • Baking
  • Woodworking
  • Horseback Riding
  • Outdoor Recreation
  • Gardening
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Photography
  • Dance
  • Drawing and Painting
  • Music

Timeline

Personal Lines Insurance

Kamloops Insurance
01.2022 - 06.2024

Personal Lines Assistant

Hub International
01.2019 - 06.2022

Insurance Advisor

Western Financial Group
07.2017 - 06.2019

Insurance Advisor

Underwriters Insurance
08.2012 - 06.2017

Insurance Advisor

BCAA
12.2010 - 02.2012

Hume Hotel- Best Western - Martin Group
01.2005 - 01.2010

The Victorian Seniors Home
01.2000 - 01.2005

Fundamentals of Insurance

Insurance Council of British Columbia

Office Technology

Control Data Institute

Food Safe

North Okanagan Health Unit

Traffic Control Person

BCCSA

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MICHELE TASCHUK