Michele Woods
Valencia
Summary
Seasoned professional with a rich background in office administration and guest services, notably at the California Department of Corrections and Rehabilitation. Excelled in enhancing church community communication and fostering inclusive learning environments as a Criminal Justice Adjunct Instructor. Skilled in phone etiquette and scheduling, with a proven track record of streamlining procedures and promoting team collaboration.
Overview
28
28
years of professional experience
Work History
Church Secretary
Altadena United Methodist Church
01.2018 - Current
- Created and updated membership rosters, church documents and basic reports.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Greeted visitors, callers and members of congregation courteously and promptly
- Handled church correspondence, member database and building scheduling.
- Served as a liaison between the pastor, ministry leaders, volunteers, and parishioners to foster open communication channels within the church community.
- Enhanced congregation communication by managing and distributing church newsletters, bulletins, and announcements.
- Enhanced guest experience by promptly responding to inquiries via phone calls or emails from both members and visitors seeking information about the church''s services or events.
- Streamlined office procedures by organizing and maintaining an up-to-date filing system for important documents.
- Supported the financial stability of the church by accurately tracking donations, pledges, and offerings on a weekly basis.
- Managed filing system, entered data and completed other clerical tasks.
Criminal Justice Adjunct Instructor
Los Angeles Community College District
08.1997 - Current
- Teach the following classes: Introduction to Corrections; Probation/Parole; Juvenile Procedures; others as assigned
- Implemented active learning techniques during class sessions, fostering critical thinking skills among students through problem-solving exercises and group discussions.
- Evaluated student performance using objective criteria aligned with learning outcomes established by departmental guidelines.
- Provided constructive feedback on assignments and exams promptly, allowing students ample time for improvement before subsequent assessments were due.
- Implemented lesson plans and motivated students to learn and participate.
- Demonstrated commitment to diversity and inclusion by fostering an inclusive classroom environment where all students felt valued and respected.
- Incorporated multimedia resources into lectures as visual aids, enhancing student engagement level with course material.
Retired Parole Administer
California Department Of Corrections And Rehabilitation
04.1997 - 07.2010
- Planned, organized and supervised parole units and reentry facilities for the Division of Adult Parole Operations. Manage staff, develop policies and provide public relations. Assist in developing policies, procedures, and programs.
Education
Bachelor of Arts - Liberal Studies
San Diego State University
San Diego, CA05-1979
Skills
- Guest services
- Office administration
- Phone etiquette
- Scheduling appointments
Languages
Spanish
Limited Working
Timeline
Church Secretary
Altadena United Methodist Church
01.2018 - Current
Criminal Justice Adjunct Instructor
Los Angeles Community College District
08.1997 - Current
Retired Parole Administer
California Department Of Corrections And Rehabilitation
04.1997 - 07.2010
Bachelor of Arts - Liberal Studies
San Diego State University
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