Michele Saunders
Timmins,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Administrative Support Officer for System of Care
Cochrane District Social Services Administration Board Cochrane
01.2024 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Reduced errors in documentation by implementing thorough proofreading and editing procedures for all outgoing communications.
- Improved inter-departmental communication by fostering a collaborative work environment among team members.
- Assisted in budget tracking and expense reporting, ensuring financial accuracy and adherence to company policies.
- Provided exceptional customer service by promptly addressing inquiries from clients, vendors, or internal staff members via phone or email correspondence.
Resource Center Clerk / Case Aide
Cochrane District Social Services Administration Board Cochrane
05.2021 - 01.2024
- Resume and cover letter drafting and finalizations
- Provide in depth research on job descriptions and requirements
- Provide information on resume writing, interview skills and job search techniques
- Update Labour Market Information, job board and Facebook
- Assess client’s employment needs and refer to counselings or other services as required
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Record statistical activities and prepare monthly activity reports
- Assist clients with computers, software, and photocopier
- Provide clerical support to employment workers and case managers
- Knowledge of Provincial Acts and Regulations (Employment Ontario and Ontario Works).
Accounts Payable Coordinator/Receptionist
Rockshield EWP
- 05.2021
- Perform matching, batching and coding high volume of vendors
- Respond to and provide an elevated level of customer support to vendors
- Follow up on outstanding purchase orders and perform tracking and maintaining orders for accuracy
- Data entry
- Report employee and customer complaints to Upper Management.
Education
Office Administration General Diploma -
Algonquin College (Online)
Ottawa, ON01.2020
High School Diploma -
Ecole Secondaire Public Louis Riel
Ottawa, ON01.2019
Skills
- Database Management
- Editing and Proofreading
- Microsoft Office
- Policy and Procedure Knowledge
- Bilingual Verbal and Written Communication
- Organization
- Customer Service
- Efficient and Time Management
- Professionalism
- File Organization
- Document Management
- Report Preparation
- Verbal Communication
- Scheduling appointments
- Office Administration
- Meeting planning
Projects
PDF Fillable Ontario Works Forms, Transformed all Ontario Works forms into PDF fillable in the G://., Assist different departments with making documents fillable. Ex.: System of Care and Employment Ontario.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Administrative Support Officer for System of Care
Cochrane District Social Services Administration Board Cochrane
01.2024 - Current
Resource Center Clerk / Case Aide
Cochrane District Social Services Administration Board Cochrane
05.2021 - 01.2024
Accounts Payable Coordinator/Receptionist
Rockshield EWP
- 05.2021
Office Administration General Diploma -
Algonquin College (Online)
High School Diploma -
Ecole Secondaire Public Louis Riel
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