Michele Okamura
Sacramento
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
FITNESS DIRECTOR, YOUTH FITNESS PROGRAM
Runnin’ for Rhett
07.2024 - Current
- Manage fitness program operations across 72+ schools, ensuring consistent communication, support, and program implementation.
- Plan, coordinate, and execute two large-scale 5K races annually, each with over 3,000 participants, including logistics, permits, vendors, and volunteer coordination.
- Recruit and onboard new schools throughout the Sacramento region to expand program reach and impact.
- Support the execution of two major annual fundraising events (R4R), contributing to event planning, logistics, and volunteer coordination.
ACCOUNT MANAGER
Interior Logic Group, Inc.
01.2022 - 07.2024
- Created competitive bids in collaboration with Account Executives for prospective clients, ensuring accuracy and alignment with client needs.
- Partnered with builders to coordinate the production and completion of model homes, maintaining timelines and quality standards.
- Worked closely with interior designers to select and finalize design elements, including flooring, window coverings, granite, and cabinetry for model homes.
- Managed billing processes for builder accounts, ensuring timely and accurate invoicing for ILG services.
- Served as the primary liaison between builders and Account Executives, proactively identifying and resolving issues during model home production.
PROJECT COORDINATOR
Interior Logic Group, Inc.
09.2020 - 01.2022
- Collaborated with Superintendents and Field Managers to develop and maintain installation schedules for flooring, granite, window coverings, and cabinetry across multiple job sites.
- Resolved customer and client complaints promptly and professionally, ensuring high levels of satisfaction and project continuity.
- Acted as a key liaison between internal departments and external teams, facilitating clear communication and timely project updates.
- Created, maintained, and distributed weekly progress spreadsheets and status reports to Superintendents and internal stakeholders to ensure transparency and alignment.
ACCOUNT IMAGE SPECIALIST
New System Laundry
09.2018 - 01.2020
- Demonstrated strong prospecting abilities through cold calling, lead generation, and strategic research to identify potential clients.
- Built and nurtured relationships with prospective clients, effectively communicating product and service offerings to meet their needs.
- Consistently achieved or exceeded monthly and quarterly sales targets through proactive outreach and solution-based selling.
- Maintained accurate and up-to-date records in CRM software (Salesforce), ensuring data integrity and efficient sales tracking.
CATERING SALES MANAGER
FareStart
12.2016 - 04.2018
- Generated targeted leads within corporate and non-profit sectors through networking, cold outreach, and strategic relationship-building.
- Met with clients to plan event details, including catering menus, audiovisual requirements, and venue logistics, ensuring customized and seamless experiences.
- Performed accurate data entry and maintained internal documentation using Delphi event management software.
- Managed events from inception to execution, overseeing timelines, vendor coordination, and client satisfaction on-site.
LEAD CATERING COORDINATOR
Bon Appetit- Amazon – Seattle Corporate Headquarters
09.2015 - 12.2016
- Oversaw catering sales operations generating over $3 million in annual revenue; managed catering coordinators and day-to-day functions of the sales office.
- Led weekly coordination meetings with Front-of-House (FOH) and Back-of-House (BOH) teams to align on event logistics, staffing, and execution plans.
- Collaborated with Amazon event staff to plan and execute customized events, including menu selection and guest flow for high-volume functions.
- Created and managed detailed Banquet Event Orders (BEOs) using catering software to ensure seamless event execution.
- Assessed staffing needs, recruited, onboarded, and trained new team members to support growing event demands.
- Executed events from planning through completion, ensuring client satisfaction and adherence to service standards.
SALES & CATERING MANAGER
Hilton Garden Inn
09.2013 - 12.2014
- Managed catering and banquet team for high-profile Boeing events and corporate training seminars, ensuring seamless execution and client satisfaction.
- Met with prospective clients to assess needs and coordinate catering, audiovisual requirements, and event logistics.
- Utilized Caterease software for data entry and creation of detailed Banquet Event Orders (BEOs) to guide event execution.
- Prepared accurate forecasting reports for the Director of Sales to support strategic planning and revenue tracking.
- Oversaw on-site event execution from setup to breakdown, leading banquet staff to deliver exceptional service standards.
SALES & CATERING ASSISTANT
Holiday Inn, Capital Plaza
01.2012 - 01.2013
- Distributed incoming sales call inquiries to appropriate Catering and Sales Managers, ensuring prompt follow-up and client engagement.
- Provided administrative support to the Sales team, including data entry, document preparation, and maintaining accurate records.
- Coordinated and scheduled site tours for prospective clients on behalf of the Sales team.
- Assembled and prepared materials for sales blitzes and marketing initiatives to support business development efforts.
Education
AA degree/Some College - Marketing
American River College
Sacramento, CASkills
- Project Planning and Management
- Data Entry/Administrative Skills
- Microsoft Office Suite
- Creative Problem- Solving
- Negotiation Skills
- Team Management
- Event Concept Design and Execution
- Recruitment / Training
- CRM Software/Catering Software
Websites
Certification
- Volunteer & Project Management Training - October 2025
Timeline
FITNESS DIRECTOR, YOUTH FITNESS PROGRAM
Runnin’ for Rhett
07.2024 - Current
ACCOUNT MANAGER
Interior Logic Group, Inc.
01.2022 - 07.2024
PROJECT COORDINATOR
Interior Logic Group, Inc.
09.2020 - 01.2022
ACCOUNT IMAGE SPECIALIST
New System Laundry
09.2018 - 01.2020
CATERING SALES MANAGER
FareStart
12.2016 - 04.2018
LEAD CATERING COORDINATOR
Bon Appetit- Amazon – Seattle Corporate Headquarters
09.2015 - 12.2016
SALES & CATERING MANAGER
Hilton Garden Inn
09.2013 - 12.2014
SALES & CATERING ASSISTANT
Holiday Inn, Capital Plaza
01.2012 - 01.2013
AA degree/Some College - Marketing
American River College