Michele Mendez
Sacramento
Summary
Skilled in treatment planning and insurance verification, I excelled at South Florida Dental Implant and Facial Surgery Center by enhancing patient education and demonstrating exceptional organizational skills. Leveraging my expertise in the dental field and multitasking abilities, I significantly improved patient experience and the practice's efficiency, embodying reliability and teamwork in high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Treatment Coordinator/Surgery Assistant
South Florida Dental Implant and Facial Surgery
Fort Lauderdale
07.2024 - Current
- Prepared financial estimates for proposed treatments in consultation, and processed payments
- Answered phone calls from current and prospective patients regarding their inquiries about treatments or procedures offered by the practice
- Scheduled and confirmed patient procedure appointments, and consultations
- Compiled and coded surgical procedures for claims and documentation
- Arranged hospital admissions for patients as required for orthognathic or maxillofacial surgery, and acquired pre-approval or pre-determinations from insurances
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment
- Assisted surgeons in variety of minor and major surgical procedures
- Performed CT scan according to physician's order
- Ensured that all necessary documentation was completed, and all post-operative instructions were reviewed before discharging patients from recovery rooms
- Performed venipuncture procedures on patients in a professional and efficient manner for PRF
Orthodontic and Pediatric Dental Assistant
Jacaranda Smiles
Plantation
05.2023 - 07.2025
- Prepared rooms for dental procedures by sterilizing instruments, setting up trays and ensuring that all necessary items were present
- Documented patient records with procedures performed and added notes taken to charts
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Performed chair side duties including taking x-rays, making impressions and pouring models
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts
- Attached wiring for braces and advised patient on how to properly and gently brush and floss
- Assisted orthodontist in selecting, preparing, and placing orthodontic appliances
Pediatric Dental Assistant
Kids Dental Now
Hallandale Beach
01.2021 - 05.2023
Education
CPT -
MedTrain
Miami, FL02.2025
Expanded Functions Dental Assistant -
Florida Career College
Miami, FL12.2020
Skills
- Treatment planning
- Insurance verification
- Knowledge of dental codes
- ICD-10-CM codes
- Multitasking
- Organizational skills
- Attention to detail
- Patient education
- Teamwork
- Computer proficiency
- Reliability
Certification
Beyond the Basics OMS Coding Workshop
Languages
Spanish, Native/Bilingual
Timeline
Treatment Coordinator/Surgery Assistant
South Florida Dental Implant and Facial Surgery
07.2024 - Current
Orthodontic and Pediatric Dental Assistant
Jacaranda Smiles
05.2023 - 07.2025
Pediatric Dental Assistant
Kids Dental Now
01.2021 - 05.2023
CPT -
MedTrain
Expanded Functions Dental Assistant -
Florida Career College