Michele Malone

• Transported passengers safely to various destinations, adhering to schedules and routes.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Provided exceptional customer service by assisting passengers with inquiries and special needs.
• Managed ticketing processes, verifying passenger reservations and handling payments efficiently.
• Maintained accurate logs of mileage, fuel usage, and trip details for reporting purposes.

• Assisted students with daily tasks and provided guidance on campus resources
• Facilitated communication between students and faculty to enhance support services
• Managed scheduling for student appointments, ensuring efficient use of time
• Collaborated with staff to develop programs that address student needs
• Resolved issues reported by students, improving overall satisfaction with services
• Supported onboarding of new student attendants through training sessions
• Implemented behavior modification strategies as needed, promoting a respectful learning atmosphere for all students.
• Supported teachers in addressing diverse learning styles by introducing alternative teaching methods or materials when necessary.
• Facilitated open communication between students, teachers, and parents to address concerns or issues promptly.
• Supported students with special needs, adapting strategies to facilitate their academic progress.

Facilitated safe travel for passengers between camps and oil sands.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained cleanliness and organization of work area to ensure compliance with health standards.

• Operated transit buses safely, adhering to traffic regulations and schedule requirements.
• Conducted routine vehicle inspections to ensure operational safety and compliance.
• Assisted passengers with boarding, alighting, and inquiries to enhance customer service experience.
• Managed fare collection processes consistently while ensuring accurate reporting of transactions.

• Safely operated school bus, ensuring timely transport of students to and from school.
• Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
• Communicated effectively with parents, teachers, and students regarding transportation schedules.
• Followed established routes while adapting to changing road conditions and traffic patterns.
• Managed student behavior on the bus to promote a safe and respectful environment.

• Safely operated school bus, ensuring timely transport of students to and from school.
• Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
• Communicated effectively with parents, teachers, and students regarding transportation schedules.
• Followed established routes while adapting to changing road conditions and traffic patterns.
• Managed student behavior on the bus to promote a safe and respectful environment.
• Responded promptly to emergencies, implementing safety protocols as necessary.

• Prepared and cooked menu items following standard recipes and portion guidelines.
• Maintained cleanliness and organization of kitchen stations to ensure efficient workflow.
• Assisted in inventory management by tracking stock levels and placing orders as needed.
• Collaborated with team members to deliver high-quality meals within tight timeframes.

• Oversaw daily operations, ensuring compliance with health and safety regulations.
• Trained and mentored staff on customer service best practices to enhance guest experience.
• Developed and implemented efficient workflows to optimize food preparation and service speed.
• Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
• Evaluated employee performance, providing constructive feedback to promote professional growth.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Started as cashier/cook

Prepared and cooked meals in a fast-paced kitchen environment.